Happy every thing was smooth.
From scheduling an appointment to dropping it off. Will be back.
From scheduling an appointment to dropping it off. Will be back.
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by Colea3303
Service Price Transparency
Mar 12, 2025 -
Kia of North Austin responded
Thank you for the 5-star review! We’re thrilled to hear that your experience at Kia of North Austin was smooth from start to finish. We look forward to serving you again soon!
Very professional and very knowledgeable.
Was very patient with me & my daughter. She was the byer
Was very patient with me & my daughter. She was the byer
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by pink3349
Mar 07, 2025 -
Kia of North Austin responded
Thank you for the 5-star review! We're glad to hear you had a professional and knowledgeable experience at Kia of North Austin. It’s great that they were patient and helped make the process smooth for your daughter as the buyer. We appreciate your feedback and hope she loves her new car!
Outstanding Service from Bailey!
Bailey was professional, knowledgeable, and truly helpful throughout the entire process. He answered all my questions, guided me through my options,
Bailey was professional, knowledgeable, and truly helpful throughout the entire process. He answered all my questions, guided me through my options, and made everything smooth and stress-free.
If you’re looking for someone who goes above and beyond, Bailey is the one to see. Highly recommend!
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by Roman K
Feb 24, 2025 -
Kia of North Austin responded
Roman, we're delighted to hear that Bailey provided outstanding service and made your experience at Kia of North Austin smooth and stress-free. Thank you for the high recommendation!
Amazing experience.
Helpful sales and clerical staff. Quick, easy, process, suited my every need. Thank you!
Helpful sales and clerical staff. Quick, easy, process, suited my every need. Thank you!
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by sofiabbegus
Feb 06, 2025 -
Kia of North Austin responded
Sofia, we're delighted to hear that you had an amazing experience with our team at Kia of North Austin! Thank you for the kind words and support.
They have had my trade in and my check for $13, 500 for a
month and have yet to close the account at Ally financial services. My credit rating is at risk
month and have yet to close the account at Ally financial services. My credit rating is at risk
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by janice.caldwell
Feb 03, 2025 -
Kia of North Austin responded
Janice, I appreciate you for bringing this to my attention. I understand how concerning this situation must be. We have paid off the vehicle, but I just found out there was a small balance remaining. This will be sent today, and we have already reached out at the store level. Please feel free to reach out to me directly if you have any further concerns.
Thank you,
Ben Klein - General Manager - benklein@lithia.com
Overall a great experience from looking for a new vehicle
to picking out a new K5. Bailey was very helpful and helped worked a deal with me and came to a fair offer knowing that I was carrying over equity fr
to picking out a new K5. Bailey was very helpful and helped worked a deal with me and came to a fair offer knowing that I was carrying over equity from my last vehicle. The K5 included the premium package and also a great warranty which was a big reason I came to Kia. To note the dealership was very nice and impressive one of the best I've seen. Having a playroom for my daughter was a nice bonus to keep her happy during the process of purchasing a new vehicle. Thanks to all that helped was a great experience.
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by dg120617
Jan 23, 2025 -
Kia of North Austin responded
We're delighted to hear that Bailey and the team at Kia of North Austin made your K5 purchase a smooth experience! It's great to know you appreciated our dealership's amenities, including the playroom for your daughter. Enjoy all the features of your new vehicle and thank you for choosing us!
I would 100% work with Jerome and Bailey again.
They gave me the best customer experience I could’ve asked for and are the absolute reason for my rating.
They gave me the best customer experience I could’ve asked for and are the absolute reason for my rating.
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by Zane
Oct 29, 2024 -
Kia of North Austin responded
Zane, we're delighted to hear that Jerome and Bailey provided you with an exceptional experience at Kia of North Austin. Thank you for the fantastic feedback!
Great experience and it was an easy process.
Our sales person was awesome to deal with
Our sales person was awesome to deal with
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by Erinpena57
Other Employees Tagged:
Benjamin Alexander, Cody Frazier
Oct 17, 2024 -
Kia of North Austin responded
Thank you for your five-star review of Kia of North Austin, Erin! We're delighted to hear that you had a great experience and found the process easy. It's fantastic that your salesperson was awesome to work with. We look forward to assisting you again in the future!
Ben was a great sales person.
And Bailey in finance made the process so easy.
And Bailey in finance made the process so easy.
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by Kristie.deville
Other Employees Tagged:
Benjamin Alexander
Oct 14, 2024 -
Kia of North Austin responded
Thank you for your kind words, Kristie! We're delighted to hear that Ben and Bailey made your car buying experience smooth and enjoyable. We look forward to serving you again at Kia of North Austin!
Excellent service from Hannah!
She is very knowledgeable about the Telluride we leased. This is our 4th Kia from this dealership.
She is very knowledgeable about the Telluride we leased. This is our 4th Kia from this dealership.
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by mfb
Oct 03, 2024 -
Kia of North Austin responded
We're delighted to hear that Hannah provided excellent service and helped with your Telluride lease at Kia of North Austin! Thank you for choosing us again, we truly appreciate your loyalty.