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Baha Assaf

Overview Reviews (247) Inventory (212)

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Baha Assaf

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Baha Assaf

Finance Director

Chevy Exchange

1 Sherwood Terrace
Lake Bluff, IL 60044

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5.0

247 Reviews

Overview Reviews (247) Inventory (212)

Dealership Experience

8 yrs, 2 mos

Industry Experience

8 yrs, 2 mos

Languages Spoken

Arabic

English

5.0

247 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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247 Reviews of Baha Assaf

February 06, 2025

Dealership Rating

Employee Rating

What can o say about this Dealership, they really truly helped me out on purchasing my equinox EV and understanding the ends and out about the vehicle. I would like to think the two cells persons who helpe helped me out on purchasing my equinox EV and understanding the ends and out about the vehicle. I would like to think the two cells persons who helped me big time looking into my car. I know I could be the pain in the butt, but they truly helped me, and was in. No rush to get me to buy a car on the spot, I do recommend sending friends or family to this dealership to buy a new car and experience what I got to experience that day More

by Vic

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rafat Alamawi, Fuad Ghosh , Aylin Ramos

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Feb 06, 2025 -

Chevy Exchange responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience purchasing your Equinox EV at The Chevrolet Exchange. Our team is dedicated to ensuring that our customers feel informed and comfortable throughout the buying process, and it's fantastic to know that our sales team provided you with the support you needed. We appreciate your recommendation and look forward to welcoming you and your friends or family back in the future. Enjoy your new vehicle! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 06, 2025

Dealership Rating

Employee Rating

Process was easy from start to finish. Customer service went above and beyond to provide a fair offer and find the car I was looking for. Customer service went above and beyond to provide a fair offer and find the car I was looking for. More

by juedesmt

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Danny Trujillo, Viviana Quinto

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Feb 08, 2025 -

Chevy Exchange responded

Thank you for your wonderful review! We're thrilled to hear that your experience at The Chevrolet Exchange was smooth from start to finish. Our team is committed to providing excellent customer service and finding the perfect car for you. We appreciate your feedback and hope to see you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 06, 2025

Dealership Rating

Employee Rating

Danny and the entire staff were fantastic to work with. Process was quick and easy! Process was quick and easy! More

by dnice0701

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rafat Alamawi, Rob Johns, Lance Legler, Danny Trujillo, Cass Harb, Fuad Ghosh

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Feb 06, 2025 -

Chevy Exchange responded

Thank you for your positive feedback! We truly appreciate your kind words about The Chevrolet Exchange. We're delighted to hear that you found the process quick and easy. Danny and our team strive to provide excellent service, and we're glad you had a fantastic experience. We look forward to seeing you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 04, 2025

Dealership Rating

Employee Rating

Amazing service. The employees are knowledgeable and very helpful. They made the process of buying a car as painless as possible. Great experience. The employees are knowledgeable and very helpful. They made the process of buying a car as painless as possible. Great experience. More

by Hkrakora1

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rob Johns, Zayd Alwawi

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Feb 05, 2025 -

Chevy Exchange responded

Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience at The Chevrolet Exchange. Our team takes pride in providing knowledgeable and helpful service, and we’re glad to know that we made your car buying process as painless as possible. We look forward to assisting you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 22, 2025

Dealership Rating

Employee Rating

Chevy Exchange offers exceptional service, professionalism, kindness, reliability, trust, support, loyalty, integrity, expertise, generosity, patience, compassion, dedication, quality, and com professionalism, kindness, reliability, trust, support, loyalty, integrity, expertise, generosity, patience, compassion, dedication, quality, and commitment. More

by JIT

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rob Johns, Danny Trujillo, Elmer Hortelano , George Milano, Tony

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Jan 22, 2025 -

Chevy Exchange responded

Thank you so much for your exceptional review! We at The Chevrolet Exchange take great pride in providing top-notch service and support to our customers. It's wonderful to hear that you had a positive experience with our team, and we truly appreciate your kind words. We look forward to welcoming you back next time! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 14, 2025

Dealership Rating

Employee Rating

Danny is the best car dealer I have ever worked with. He is very kind and thoroughly explains things to you when you do not understand. He is able to juggle several things at once. He is conscious of you He is very kind and thoroughly explains things to you when you do not understand. He is able to juggle several things at once. He is conscious of your time and money, and will do whatever he can to make sure the customer is happy. Definitely had a wonderful experience. More

by afarhat621

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rafat Alamawi, Danny Trujillo

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Jan 14, 2025 -

Chevy Exchange responded

Thank you so much for your wonderful review! I truly appreciate your kind words about Danny and the positive experience you had at The Chevrolet Exchange. It’s great to hear that he was able to assist you effectively and ensure your satisfaction. I look forward to welcoming you back soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 04, 2025

Dealership Rating

Employee Rating

Great smooth transaction. Straight to the point and hassle free experience. Would do business again in the future for sure. Straight to the point and hassle free experience. Would do business again in the future for sure. More

by jongcast

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lance Legler, Dan Hilliard, Fuad Ghosh

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Jan 06, 2025 -

Chevy Exchange responded

Thank you for your wonderful review! I'm thrilled to hear that you had a smooth and hassle-free transaction at The Chevrolet Exchange. Your satisfaction is our priority, and I look forward to assisting you again in the future. Please don't hesitate to reach out when you're ready for your next vehicle! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 02, 2025

Dealership Rating

Employee Rating

Excellent experience Rafi and the team were amazing and professional! They did a great job from start to finish. professional! They did a great job from start to finish. More

by pdibenedetto4

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rafat Alamawi, Lance Legler , We also worked a new sales representative, Alamawi

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Jan 03, 2025 -

Chevy Exchange responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with Rafi and the team at The Chevrolet Exchange. Your kind words about their professionalism and the quality of service from start to finish are greatly appreciated. We look forward to welcoming you back on your next visit! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 27, 2024

Dealership Rating

Employee Rating

Process was fast, efficient. Dan was knowledgeable and kind. Would definitely buy from him again Dan was knowledgeable and kind. Would definitely buy from him again More

by lipp_dylan

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rafat Alamawi, Danny Trujillo, Viviana Quinto, Dan Hilliard, Elmer Hortelano

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Dec 28, 2024 -

Chevy Exchange responded

Thank you for your wonderful review! We’re thrilled to hear that you found the process fast and efficient, and that Dan provided knowledgeable and kind service. We look forward to assisting you again at The Chevrolet Exchange in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 20, 2024

Dealership Rating

Employee Rating

Continue to be impressed with the no hassle, customer first attitude. It’s like they are taking care of a member of their own family first attitude. It’s like they are taking care of a member of their own family More

by Shodges

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lance Legler, Danny Trujillo

Report | Print

Dec 23, 2024 -

Chevy Exchange responded

Thank you so much for your wonderful review! We truly appreciate your kind words about the no hassle, customer-first attitude at The Chevrolet Exchange. It's our goal to treat every customer like family, and we're thrilled to hear that you felt that care during your experience. We look forward to seeing you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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