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Baha Assaf

Overview Reviews (266) Inventory (201)

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Baha Assaf

Finance Director

The Chevy Exchange

1 Sherwood Terrace
Lake Bluff, IL 60044

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5.0

266 Reviews

Overview Reviews (266) Inventory (201)

Dealership Experience

8 yrs, 11 mos

Industry Experience

8 yrs, 11 mos

Languages Spoken

Arabic

English

5.0

266 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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266 Reviews of Baha Assaf

November 04, 2025

Dealership Rating

Employee Rating

Danny Trujillo did a very good job on two leased cars. Service department is top notch. Service department is top notch. More

by bmcnitt

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Danny Trujillo

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Nov 05, 2025 -

The Chevy Exchange responded

Thank you for choosing The Chevy Exchange. Your feedback and rating mean a lot to us. We're glad Danny was able to help, and we hope to see you again! Rafat Alamawi, General Manager, rafat@chevyexchange.com

November 01, 2025

Dealership Rating

Employee Rating

Excellent salesman, Francisco was knowledgeable and very personable. So laid back he made the buying experience very positive. Dealership had great selection of vehicles and extremely competitive pricing. personable. So laid back he made the buying experience very positive. Dealership had great selection of vehicles and extremely competitive pricing. More

by Superpaw24

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lance Legler, Francisco Zabala

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Nov 01, 2025 -

The Chevy Exchange responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing The Chevy Exchange. We look forward to having you as one of our valued customers for many more years to come! Rafat Alamawi, General Manager, rafat@chevyexchange.com

September 29, 2025

Dealership Rating

Employee Rating

Everyone was very nice and pleasant to talk to. They try to help us out every possible way and I felt like they truly care about customers and customer satisfaction mean a lot to them. Definitely I They try to help us out every possible way and I felt like they truly care about customers and customer satisfaction mean a lot to them. Definitely I would recommend them to everyone who is thinking about buying a car. More

by Tesla2005

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rafat Alamawi, Zayd Alwawi

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Sep 29, 2025 -

The Chevy Exchange responded

Thank you for your wonderful feedback! I'm thrilled to hear that you had a pleasant experience with us at The Chevrolet Exchange. Our team is dedicated to ensuring customer satisfaction, and it means a lot to us to know that you felt cared for during your visit. We appreciate your recommendation and look forward to assisting you and your friends in the future. Safe travels in your new car! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 27, 2025

Dealership Rating

Employee Rating

Best sales Mann! Really helps out his customers! Very recommended he helped us so much ! Really helps out his customers! Very recommended he helped us so much ! More

by jessicamedina1162

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Danny Trujillo, Zachary Hansen, Ryan O'Rouke , VIVIANA THANK YOUUUU!!! THE BEST TOO! VIVIANA, DANNY & BAHA & THE CASHIER LADY

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Sep 27, 2025 -

The Chevy Exchange responded

Thank you for your wonderful review, Jessica! I'm thrilled to hear that our sales team provided you with exceptional service at The Chevrolet Exchange. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 15, 2025

Dealership Rating

Employee Rating

Great employees, a beautiful dealership, and an easy to me process made my experience wonderful me process made my experience wonderful More

by Jpitman91

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lance Legler, Zayd Alwawi

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Sep 15, 2025 -

The Chevy Exchange responded

Thank you for choosing The Chevy Exchange. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rafat Alamawi, General Manager, rafat@chevyexchange.com

August 20, 2025

Dealership Rating

Employee Rating

I worked with Danny for the purchase of my Chevy Tahoe. He was great to work with. He was friendly and easy to work with. He gave me all of the information I needed to make my final decision. Thank you for He was great to work with. He was friendly and easy to work with. He gave me all of the information I needed to make my final decision. Thank you for the help! More

by Jason

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rafat Alamawi, Lance Legler, Danny Trujillo

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Aug 20, 2025 -

The Chevy Exchange responded

Thank you, Jason! I truly appreciate your kind words about Danny and your experience at The Chevrolet Exchange. It's great to hear that you found him friendly and helpful in your purchase of the Chevy Tahoe. We strive to provide the best service possible. Enjoy your new vehicle, and we look forward to seeing you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 13, 2025

Dealership Rating

Employee Rating

I had a great experience purchasing my vehicle, Abdel is very polite and helpful, I hope I don’t have to buy another vehicle any time soon but if I do I’ll definitely be back to this dealership! very polite and helpful, I hope I don’t have to buy another vehicle any time soon but if I do I’ll definitely be back to this dealership! More

by sepcam6267

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Abdel Al-Abed

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Aug 14, 2025 -

The Chevy Exchange responded

Thank you for your wonderful review! I am thrilled to hear that you had a great experience purchasing your vehicle from The Chevrolet Exchange. Abdel will be glad to know that his politeness and helpfulness made an impact on your visit. We look forward to assisting you again in the future, and I appreciate your trust in us! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 27, 2025

Dealership Rating

Employee Rating

Dealer was clean and people were inviting and a pleasure to work with. Kept me well informed with the status of new vehicle to work with. Kept me well informed with the status of new vehicle More

by briansarver

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Zachary Hansen, Fuad Ghosh

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Jul 27, 2025 -

The Chevy Exchange responded

Thank you for your awesome review, Brian! I'm so glad to hear that you had a pleasant experience at The Chevrolet Exchange and that our team was able to keep you informed about your new vehicle. Your satisfaction means a lot to us, and we appreciate your kind words. We look forward to serving you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 10, 2025

Dealership Rating

Employee Rating

Rafat and Danny were EXCELLENT! They were very honest and upfront. This is my 4th purchase from the Chevy Exchange. They were very honest and upfront. This is my 4th purchase from the Chevy Exchange. More

by matt.spontak

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rafat Alamawi, Rob Johns, Lance Legler, Danny Trujillo, Viviana Quinto, Cass Harb, Oday Omar

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Jul 11, 2025 -

The Chevy Exchange responded

Thank you for your wonderful feedback, Matt! We’re thrilled to hear that Rafat and Danny provided you with excellent service during your recent visit to The Chevrolet Exchange. It's fantastic to have you as a repeat customer, and we truly appreciate your trust in us for your purchases. We look forward to serving you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 09, 2025

Dealership Rating

Employee Rating

Matt and Danny coordinated to get me the vehicle I wanted at a price that worked. I had all my questions answered and a very smooth experience at a price that worked. I had all my questions answered and a very smooth experience More

by JK

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lance Legler, Danny Trujillo, Matt Spontak

Report | Print

Jun 09, 2025 -

The Chevy Exchange responded

Thank you for your wonderful feedback! We’re thrilled to hear that both Matt and Danny provided you with a seamless experience while helping you find the vehicle you wanted at a great price. Your satisfaction is our priority at The Chevrolet Exchange. We hope to see you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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