Bachir Atallah
Bachir Atallah at Acura of Orange Park

Bachir Atallah

Sales & Leasing Consultant

Acura of Orange Park

7200 Blanding Blvd
Jacksonville, FL 32244

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8 Reviews
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8 Reviews

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Languages Spoken

Arabic Arabic

English English

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8 Reviews of Bachir Atallah

July 30, 2024

Dealership Rating
Employee Rating

Andrew definitely went above and was one of the best Sales Consultants I have encountered. He provided exceptional service and it shows that he cares about those he helps as well as represents this com More

by Lois M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Risko

Jul 30, 2024

Acura of Orange Park responded

Hi Lois! We appreciate you taking the time to share feedback about your experience. We are pleased to know we met your expectations during your visit with us. At Acura of Orange Park, your complete satisfaction is always our goal, and we would welcome the opportunity to serve you again. Please feel free to give us a call to let us know what we could have done to earn your 5th star as we are always looking for ways to improve our processes! Congratulations on your vehicle!

April 04, 2023

Dealership Rating
Employee Rating

Be sure to watch financing carefully. We were given a price for the car but price was increased on final paperwork. Very sneaky. Won't do business with them in the future. More

by Rsimm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 04, 2023

Acura of Orange Park responded

We appreciate you taking the time to review us. As we continuously strive to provide the best service for our guests, I'd like to learn more about what prevented us from earning a 5-star rating. Would you be willing to reach out directly so we can discuss this? Thank you, Nadi Malek - General Manager - (904) 777-5600

November 12, 2022

Dealership Rating
Employee Rating

Bachir was very courteous, professional and very knowledgeable. I I highly recommend anyone seeking to purchase a vehicle to go see him at Acura of orange park. More

by nunez.josea31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pierre Mazraany

Nov 14, 2022

Acura of Orange Park responded

Hi, We're so glad the Hanania Acura of Orange Park team could make the experience great for you! We hope that you continue to love your vehicle and look forward to assisting you again at Hanania Acura of Orange Park! Thank you!

October 15, 2022

Dealership Rating
Employee Rating

TL/DR: ordered car, their sales department messed up order repeatedly, gaslit me for 7 months, then ultimately scammed me when finally talking delivery. They would rather steal your money than earn your More

by Decks515
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Nadi Malek, Carley Shea

Oct 17, 2022

Acura of Orange Park responded

Hi, We appreciate you taking the time to leave us your detailed account of this situation and regret that it wasn't up to our usual standards. The team strives to provide the best level of care possible and hopes that we can have the opportunity to discuss this with you and determine a resolution. Please reach out at your earliest convenience to address this experience better. Thank you, Nadi Malek - General Manager - (904) 777-5600

Oct 17, 2022

Decks515 responded

I attempted to resolve my complaints while making the deal. I also shared that even if it's "common practice" it is dishonest and morally bankrupt. You have made it very clear how you choose to do business. If I want a reminder, I'll answer a scam call and follow their instructions to send gift cards or whatever person to person service

Oct 24, 2022

Decks515 responded

Update, 10/24 Although it may never get seen on Google as Google currently isn't displaying my review except while I'm logged in, the dealership has mailed a refund check for the $500 that was supposed to be credited towards my purchase. Overall, my sentiment is the same due to the mandatory add-ons they applied after originally promising they would not

August 15, 2022

Dealership Rating
Employee Rating

My salesmen, Bachir, and the rest of the Hanania automotive group from previous years and current have treated me well. My experience from start to finish was smooth and worked with me on getting th More

by Kamui
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carley Shea , Joseph

Aug 16, 2022

Acura of Orange Park responded

Thanks for the five stars, Kamui! We're honored to hear how Bachir, Carley, and Joseph could assist you during your visit with us. We hope to see you back here at Hanania Acura of Orange Park for all of your future automotive needs!

June 13, 2022

Dealership Rating
Employee Rating

Don’t do business with this dealer. Steve Soto, Service Manager, is unprofessional and dishonest. He does not respond to e-mails or calls after you make the purchase. You will be treate More

by Shaundrea77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 14, 2022

Acura of Orange Park responded

Thank you for taking the time to share this feedback. We're sorry to hear about your experience and will make sure it gets addressed with the appropriate members of our team. If you'd like to discuss the situation in greater detail, please feel free to contact me directly. Thanks again, Nadi Malek - General Manager - (904) 777-5600

May 07, 2022

Dealership Rating
Employee Rating

Great staff specially Bachir, Pierre and the General manager Nadi, they treated us like family, we definitely recommend them. More

by markella_sayegh
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nadi Malek, Pierre Mazraany

May 09, 2022

Acura of Orange Park responded

Thank you for visiting us here at Acura of Orange Park! We appreciate your positive feedback and hope we have the privilege of working with you again in the future!

May 05, 2022

Dealership Rating
Employee Rating

It was a great experience to buy an MDX 2022 type s from Pierre, he made it a true vip sale, and i even met the General Manage Mr Malek he rolled the red carpet for us and made sure the finance went smoothl More

by Siham.yahchouchy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nadi Malek, Pierre Mazraany

May 06, 2022

Acura of Orange Park responded

Thank you for the excellent feedback and congratulations on your beautiful new MDX Type S! We're so glad Pierre had the opportunity to assist you with it and we hope to see you again next time here at Acura of Orange Park!

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