Babayeva Annastacia

Bay Ridge Subaru responded

I am sorry to see that your issue remains unresolved. I would like to see what I can do to help you out and I hope you'll give me a call at your earliest convenience to discuss the matter further. Thank you for your feedback, Andrea Gerace - Service Manager - (718) 232-1900

Bay Ridge Subaru responded

I'm very sorry to hear that we let you down. We take pride in our customer service and I apologize for leaving a poor impression. Unfortunately, we aren't able to locate your information in our database. Please give me a call as I would like to learn more about your experience. Thank you, Andrea Gerace - Service Manager - (718) 232-1900

Bay Ridge Subaru responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Bay Ridge Subaru team. Drive safely, and we hope to see you back again down the road!

Bay Ridge Subaru responded

Thank you for sharing. While we are glad to hear that the team delivered an efficient experience, the rest of your review is disappointing to receive. I expect the highest level of service from my team, and I am sorry that this was not better reflected in your time working with us. I would appreciate the chance to speak with you to see what more I can do to improve your visit. If you are willing to discuss this further, please feel free to reach out. Best, Andrea Gerace - Service Manager - (718) 232-1900

Bay Ridge Subaru responded

Thank you for reviewing us! We are so glad to hear that you are confident in the Bay Ridge Subaru team to get the job done. Drive safely, and we hope to see you back again down the road!

Bay Ridge Subaru responded

Your recommendation means so much to us! Thank you for choosing Bay Ridge Subaru and for sharing your feedback. We look forward to welcoming you back next time!

Bay Ridge Subaru responded

We are thrilled that our team gave you a great experience from start to finish! Thank you for choosing Bay Ridge Subaru and for stopping by to share your feedback. Drive safely!

Bay Ridge Subaru responded

We are so happy to hear from you, Thomas! Thank you for choosing Bay Ridge Subaru and for recommending our work to others. Drive safely until we see you again!

Bay Ridge Subaru responded

Allow me to apologize for the wait you experienced while we completed your repairs. We aim to deliver efficient service every opportunity we have, and it's disappointing that we missed the mark this time. I would appreciate the chance to speak with you about your experience if you're willing. Your feedback means a great deal and helps us improve our practices for the future. Please consider giving me a call, as I won't be able to locate your contact information based on your username. Thank you, Andrea Gerace - Service Manager - (718) 232-1900

Bay Ridge Subaru responded

What excellent feedback! Thank you for your kind words about our team's professionalism and efficient care. We hope it's this level of high-quality service that will have you relying on Bay Ridge Subaru for all your future service needs!