BRYAN CRUZ

Very helpful sales people, work hard to make the deal. Brian Cruz took time to answer all questions and explain the paperwork. Sales Manager Jason went above & beyond as well. Thanks for making it happen! Brian Cruz took time to answer all questions and explain the paperwork. Sales Manager Jason went above & beyond as well. Thanks for making it happen! More

by cheryl_osberg Verified Customer Verified Customer

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The process was relatively easy, ordered the Maverick and the salesman was super easy to deal with, was treated very kindly going into the transaction. The piece that always sticks out is financing. It's und the salesman was super easy to deal with, was treated very kindly going into the transaction. The piece that always sticks out is financing. It's understandable that the different contracts are money makers, but using that as a interest rate driver is not only questionable I think it might be illegal. Magically my rate went from 7.99 to 6.44. And then to act like he did me a favor to get there, rates are set by the bank not a finance person at a Ford dealer. But he told me that to get that rate I had to purchase service plans. I'm going to cancel them, but this is the whole reasoning behind the dealer model failing. Told him I wanted GAP only and instead of just processing it had to make it this whole deal. If you don't want a factory to consumer endgame. When someone says GAP only, you sell that. Otherwise all else fine, would probably coach your people a little differently. Probably not enough of an issue for me not to comeback but it definitely should be better. More

by apple1 Verified Customer Verified Customer

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Took care of me would recommend any one who wants a ford to go see them to go see them More

by STOKIN17 Verified Customer Verified Customer

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I used Car Gurus to locate this car. Kevin contacted me back and after his mention of the lifetime power train warranty, I decided I definitely wanted to look at this car. Kevin was wond Kevin contacted me back and after his mention of the lifetime power train warranty, I decided I definitely wanted to look at this car. Kevin was wonderful in helping me every step of the way. More

by muttsnme Verified Customer Verified Customer

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Bryan was nice, professional, understanding and answered all my questions. overall a great experience and happy with the result all my questions. overall a great experience and happy with the result More

by jknaub91 Verified Customer Verified Customer

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Sales personnel Professional and knowledgeable . Process was completed with minimum delays . Had vehicle ready when promised Process was completed with minimum delays . Had vehicle ready when promised More

by rayvb14 Verified Customer Verified Customer

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I bought many vehicles from dealerships over a 50 year time span. None better than this one. time span. None better than this one. More

by jjc3e Verified Customer Verified Customer

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Thank you Kevin for this amazing deal. You were one of the easiest salesman to work out of all the dealerships Ive dealt with in the past and got my deal fast and easy. You were one of the easiest salesman to work out of all the dealerships Ive dealt with in the past and got my deal fast and easy. More

by Tan Nguyen Verified Customer Verified Customer

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Bryan Cruz was by far one of the best salespersons I’ve worked with. He was professional, patient, and he got me in and out without much of a hassle. Everyone I encountered at the dealership was courteous worked with. He was professional, patient, and he got me in and out without much of a hassle. Everyone I encountered at the dealership was courteous and friendly, it seems like it’s a great work culture there which is felt. More

by Messina McGhee Verified Customer Verified Customer

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Bryan was very professional and helpful. We are pleased with our purchase. Would recommend him to others. We are pleased with our purchase. Would recommend him to others. More

by JTATEFAMILY Verified Customer Verified Customer

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