BOB PINGALORE

Great customer experience !!!! Thanks to Bob Pingalore and Stephen Fussillo, this was the best experience buying a car, I will recommend you with all my friends and family ! Thanks to Bob Pingalore and Stephen Fussillo, this was the best experience buying a car, I will recommend you with all my friends and family ! More

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New Car Great experience during the whole process. Would recommend this dealership to everyone. Everyone was courteous, friendly and very helpful. Beyond happ Great experience during the whole process. Would recommend this dealership to everyone. Everyone was courteous, friendly and very helpful. Beyond happy with my new Jetta! More

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Poor support post purchase I purchased 2018 Tiguan SE during the first part of 2018. Recently, and after having less than 7000 miles on my car, I returned to Rick case VW servi I purchased 2018 Tiguan SE during the first part of 2018. Recently, and after having less than 7000 miles on my car, I returned to Rick case VW service to have my brake rotors that have a rather massive wear and tear at such an early stage. The service manager / Dave explained that my rotors are not cover under warranty even with such low millage. He further explained his personal believe as to why the early wear and tear, and suggested to contact VW Corp for warranty authorization. after several calls between VW and my self, I was told that Walter / assistance service manager claimed the rotors wear and tear is due to driving habits. I am 58 years, owned more than 26 cars in my lifetime, and today I am being told I don't know how to drive a car which is a reason my rotors went bad at less than 7000 miles. I am filing a lawsuit against VW and this dealer ship. If you own a VW and you are having the same problem, please contact me to joint me with this case. Regardless of a driving habits, no car rotors should wear this bad at this short time. Also, if you are interested in purchasing VW, please do your homework first, I personally DO NOT recommend it especially from this dealership. This repair can cost me in an excess of $500 or more that should be covered under warranty. Took the car to 2 different repair shop, and both made the same statement, that the rotors are made from cheap metal and the break pads are eating them away. More

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The whole process was excellent My sales representative was outstanding as well as the finance manager. Very friendly, understanding and helpful. Outstanding experience! My new My sales representative was outstanding as well as the finance manager. Very friendly, understanding and helpful. Outstanding experience! My new car was delivered impeccable and they even helped me transfer my belongings to the new car More

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Hassle free We had a great experience at Rick Case VW. Bob P was helpful and informative. The whole process was hassle free and we are completely satisfied. We had a great experience at Rick Case VW. Bob P was helpful and informative. The whole process was hassle free and we are completely satisfied. More

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Awesome experience! I had the best experience at Rick Case Volkeswagon. They were so nice and efficient that it didn’t seem like we were dealing with purchasing a car. I I had the best experience at Rick Case Volkeswagon. They were so nice and efficient that it didn’t seem like we were dealing with purchasing a car. I think it was the shortest time I’ve ever spent dealing with leasing a car and the least stressful. Great dealership and I will recommend them to everyone! More

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