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Ayah Morci

Overview Reviews (21)

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Ayah Morci

Service Advisor

Elite Mitsubishi

134-10 Atlantic Ave
Jamaica, NY 11419

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3.7

21 Reviews

Overview Reviews (21)

Dealership Experience

7 mos

Industry Experience

5 yrs, 8 mos

Languages Spoken

Arabic

3.7

21 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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21 Reviews of Ayah Morci

March 01, 2026

Dealership Rating

Employee Rating

My problem is not solved My car is still broken My car has not been repaired has not been repaired More

by Vmirhat33

Verified Customer

Recommend Dealer

Other Employees Tagged: Ayah Morci

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Mar 02, 2026 -

Elite Mitsubishi responded

Thank you for bringing this to our attention. We sincerely apologize that your experience was not up to our standards. We would value the chance to learn more about what happened and see how we can make things right. Please give us a call at 718-523-0523 and speak with a manager—we look forward to hearing from you.

February 28, 2026

Dealership Rating

Employee Rating

Quick fast and easy Ayah was very knowledgeable and answered all my questions Ayah was also very friendly answered all my questions Ayah was also very friendly More

by beautifulannarosa

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ayah Morci

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Mar 02, 2026 -

Elite Mitsubishi responded

Thank you so much for the feedback! We are thrilled to hear that your experience was quick and easy. Ayah is a fantastic part of our team, and we’ll be sure to pass along your kind words to her. We appreciate your business and hope you're enjoying your new vehicle!"

February 20, 2026

Dealership Rating

Employee Rating

Very pleasant experience, she explained the process and the work that was going to be performed. She also explained how long the service call would be and where I could go while I waited. She called when t the work that was going to be performed. She also explained how long the service call would be and where I could go while I waited. She called when the vehicle was ready and also scheduled the next follow up appointment. Excellent service! More

by Barre0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ayah Morci

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Feb 23, 2026 -

Elite Mitsubishi responded

Thank you, for your kind review of Elite Mitsubishi! We appreciate your business and look forward to helping you again in the future!

February 19, 2026

Dealership Rating

Employee Rating

It went smooth and cooperative Everyone was great! Good communication and pleasant Thank you for your service Good communication and pleasant Thank you for your service More

by LYDIAESPINOZA0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ayah Morci

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Feb 23, 2026 -

Elite Mitsubishi responded

Hello, thank you for your kind words and this wonderful review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 12, 2026

Dealership Rating

Employee Rating

Every one has nice behavior Ayah has experienced and problem solving therefor we never go any other place for vehicle service problem solving therefor we never go any other place for vehicle service More

by mahtab.yousaf

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ayah Morci

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Feb 16, 2026 -

Elite Mitsubishi responded

Hi Yousaf, thank you for your kind review of Elite Mitsubishi! We appreciate your business and look forward to helping you again in the future!

February 05, 2026

Dealership Rating

Employee Rating

Very courteous,, great customer care,, assured me of all my service and repair needs... and has met all my expectations above and beyond! Great service.. Thank you greatly! my service and repair needs... and has met all my expectations above and beyond! Great service.. Thank you greatly! More

by Ladyballantyne101

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ayah Morci

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Feb 11, 2026 -

Elite Mitsubishi responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2026

Dealership Rating

Employee Rating

I took my car to Elite Mitsubishi and they did a great job! My warranty claim was quick and every question I had was answered! Thank you Elite Mitsubishi job! My warranty claim was quick and every question I had was answered! Thank you Elite Mitsubishi More

by Monah423

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 07, 2026 -

Elite Mitsubishi responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 03, 2026

Dealership Rating

Employee Rating

Horrible I paid for a vehicle not a headache you people should not be in business and I plan on taking further action against your company for unfair practices should not be in business and I plan on taking further action against your company for unfair practices More

by Danielstill784

Verified Customer

Recommend Dealer

Other Employees Tagged: Ayah Morci

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Feb 28, 2026 -

Elite Mitsubishi responded

We apologize for any issues you've experienced and will work to resolve them. We value your feedback and take it seriously. Please reach out to our customer service team for further assistance.

Feb 03, 2026 -

Danielstill784 responded

And inflating the price on the vehicle and misleading the consumer never resolving the issue with thier vehicle and I will be reporting to the better business bureau

February 01, 2026

Dealership Rating

Employee Rating

They did not fix what was wrong with my car. My sway bar is broken and they only replaced the links. They totally ignored me My sway bar is broken and they only replaced the links. They totally ignored me More

by Infinitecubia

Verified Customer

Recommend Dealer

Other Employees Tagged: Ayah Morci

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Feb 02, 2026 -

Elite Mitsubishi responded

Hi, we are sorry to hear of your unsatisfactory experience. Some of your requested repairs were not covered underneath the warranty protection plan you had purchased with the car. Since those repairs were not covered by the warranty plan, there would be an additional cost, which you had mentioned you did not want to pay and to only do the things that were covered per terms of warranty. If you would like you can come back into the service center and we will help with the cost of repairing the car. Please reach out to us to discuss.

January 28, 2026

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Employee Rating

This is one of the best experiences I have ever had at a car dealership..I explained what I was interested in and how much I can budget to make it happen and they worked with me to keep me within that budge car dealership..I explained what I was interested in and how much I can budget to make it happen and they worked with me to keep me within that budget and I was able to walk out with the SUV I anted and within the monthly amount that I can afford. I did a trade- in and they handled the whole thing. More

by Ajb1074

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Denny Duarte , David Maldonado, Danny Rosario

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Feb 02, 2026 -

Elite Mitsubishi responded

Thank you so much for the glowing review! We know that sticking to a budget is just as important as finding the right vehicle, so we’re thrilled we could make the numbers work for your new SUV. It was a pleasure handling your trade-in and getting you back on the road. Enjoy the new ride!