Axel Ben
Axel Ben at Fitzgerald Toyota Gaithersburg
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Axel Ben

Acquisition Specialist/ Senior Sales team

Fitzgerald Toyota Gaithersburg

907 N Frederick Ave
Gaithersburg, MD 20879

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4.7
10 Reviews
4.7

10 Reviews

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10 Reviews of Axel Ben

December 06, 2024

Dealership Rating
Employee Rating

I had an exceptional experience with Timothy and he was very patient with helping me select the right vehicle. His customer service delivery should be best practice across all Fitzgerald Toyota malls! More

by EEO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seena Pishva, Timothy Ezenagu , Ms. J Andres

Jan 28, 2025

Fitzgerald Toyota Gaithersburg responded

Dear EEO, Thank you for sharing your wonderful experience! We’re so glad to hear that Timothy provided you with exceptional service and helped you find the perfect vehicle. His dedication and patience truly exemplify our commitment to customer satisfaction, and we’re proud to have him on our team. Your feedback inspires us to continue striving for excellence across all Fitzgerald Toyota locations. If you need anything in the future, please don’t hesitate to reach out. Best regards, Seena Sales Manager Fitzgerald Toyota

October 12, 2024

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Employee Rating

They make sure you get the best options and are ready to go above and beyond More

by Lbkkay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Timothy Ezenagu

Oct 14, 2024

Fitzgerald Toyota Gaithersburg responded

Thank you for your feedback, Lbkkay! We’re glad to hear that our team went above and beyond to ensure you received the best options for your needs. Providing excellent service is our top priority, and we appreciate your recognition of our efforts. If you have any questions or need assistance in the future, please feel free to reach out! Best regards, Seena Pishva Sales Manager Fitzgerald Toyota

September 10, 2024

Dealership Rating
Employee Rating

Axel was very knowledgeable and helpful. He patiently walked me through the process of finding the right vehicle. More

by Happy Buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 11, 2024

Fitzgerald Toyota Gaithersburg responded

We are glad you had a great experience with Axel! Thank you for the review!

September 07, 2024

Dealership Rating
Employee Rating

The dealership was very easy to deal with and very knowledgeable. All of the employees are very wonderful and helped me along the way. I highly recommend Axel B. At Toyota Fitzgerald. More

by Mullinstheresa1175
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2024

Fitzgerald Toyota Gaithersburg responded

Thank you for the review. Seena Pishva

September 07, 2024

Dealership Rating
Employee Rating

Axel is by far the best car salesmen I have ever worked with. And I have bought many a car in my day. I’m old. I purchased my car over a year ago and he continues to take my calls regarding my complicated More

by Jenny
Recommend Dealer
Yes
Sep 09, 2024

Fitzgerald Toyota Gaithersburg responded

Thank you for the kind words! Seena Pishva

September 07, 2024

Dealership Rating
Employee Rating

Axel deserves a big bonus! !!!!! Best salesperson I have ever worked with. And I have bought many a car in my day. The best ever! More

by Jenny
Recommend Dealer
Yes
Sep 09, 2024

Fitzgerald Toyota Gaithersburg responded

Axel is a great team member, thank you for the kind words. Seena Pishva

September 06, 2024

Dealership Rating
Employee Rating

Not the best after sale support. Frustrating experience. Communication between departments could have been better. Sales mangers say yes to everything and then I had items that they More

by Cake
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Seena Pishva, Sina Pishva , Taylor Masterson

Sep 06, 2024

Fitzgerald Toyota Gaithersburg responded

Thank you for sharing your feedback. We’re sorry to hear about your recent experience and appreciate you bringing this to our attention. We’re currently unable to locate your details in our system, but we’re eager to resolve this issue and improve our service. Could you please contact us directly at 301-921-0300 or provide us with additional details so we can look into this further? We value your satisfaction and would love the opportunity to address your concerns and make things right. Thank you for your patience, and we look forward to assisting you. Best regards, Seena Pishva Sales Manager pishvas@fitzmall.com

September 02, 2024

Dealership Rating
Employee Rating

Wonderful people, very knowledgeable, very helpful and went the extra mile in bringing the vehicle to me. More

by Dean Dubbe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 06, 2024

Fitzgerald Toyota Gaithersburg responded

Thank you for the review! Seena Pishva Sales Manager

August 27, 2024

Dealership Rating
Employee Rating

Very nice and accommodating salesforce. They were knowledgeable and always very helpful.. I only wish they were closer to Bethesda More

by nancy .goor
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Hernan Fernandez , Taylor, Pedro, chris

Aug 28, 2024

Fitzgerald Toyota Gaithersburg responded

Thank you for the kind words! Seena Pishva Sales Manager

August 03, 2024

Dealership Rating
Employee Rating

Axel was very pleasant and great to work with! He’s an excellent sales person. More

by caroldavis59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 05, 2024

Fitzgerald Toyota Gaithersburg responded

Thank you for the review! Seena Pishva Sales Manager Fitzgerald Toyota

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