I want to express my sincere gratitude to Avo Injian for
taking care of me! I had a horrible experience with another dealership and their service department. I took my truck to Mark Christopher Auto Center
taking care of me! I had a horrible experience with another dealership and their service department. I took my truck to Mark Christopher Auto Center and Avo went above and beyond to take care of me and the situation I was in. I highly recommend their service center. They are the definition of customer service! Thank you Avo!
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by MHINOJOSA25
Service Price Transparency
Apr 07, 2025 -
Mark Christopher Auto Center responded
Thank you so much for your wonderful review! We’re thrilled to hear about your positive experience with Avo at Mark Christopher Auto Center. It’s great to know that he was able to turn your situation around and provide you with the excellent service we strive for. We truly appreciate your recommendation and look forward to serving you again in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
this is more than I wish to do for a review the was great
thanks
thanks
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by RONGMYLES
Verified Customer
Verified Customer
Service Price Transparency
Apr 06, 2025 -
Mark Christopher Auto Center responded
Thank you for your positive feedback, Ron! We're thrilled to hear that you had a great experience at Mark Christopher Auto Center. Your support means a lot to us. We look forward to serving you again in the future!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
Avo took care of us and did a great job.
He was upfront with the time frame and kept us informed. When our Traverse was going to take time during the work week he set us up in a rental car.
He was upfront with the time frame and kept us informed. When our Traverse was going to take time during the work week he set us up in a rental car. His customer service was highly appreciated.
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by DAVEWHYTE101
Verified Customer
Verified Customer
Service Price Transparency
Mar 28, 2025 -
Mark Christopher Auto Center responded
Thank you for your kind words, Dave! We're thrilled to hear that Avo provided you with excellent service during your visit to Mark Christopher Auto Center. Keeping you informed and accommodating your needs with a rental car is what we strive for. We truly appreciate your feedback and look forward to assisting you again in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Service was great only has one problem and that was with
the billing. My bill should have been discounted because my car was wrecked while it was service
the billing. My bill should have been discounted because my car was wrecked while it was service
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by AQUILLAHARRIS
Verified Customer
Verified Customer
Service Price Transparency
Mar 28, 2025 -
Mark Christopher Auto Center responded
Thank you for your feedback, Aquilla! I'm glad to hear that you were satisfied with the service at Mark Christopher Auto Center. I understand there was an issue with billing related to your car being wrecked during service. I appreciate you bringing this to our attention, and I encourage you to reach out to us directly so we can address the billing discrepancy. I look forward to resolving this for you!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Avo gave me incredible service with abundant
communication and updates. I really feel like he went above and beyond any and all of my expectations! Because of this level of service, I plan on br
communication and updates. I really feel like he went above and beyond any and all of my expectations! Because of this level of service, I plan on bringing all future oil changes and services to the dealership.
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by David Wisner
Verified Customer
Verified Customer
Service Price Transparency
Mar 08, 2025 -
Mark Christopher Auto Center responded
Thank you for your wonderful feedback, David! We're thrilled to hear about your positive experience with Avo at Mark Christopher Auto Center. It's great to know that his exceptional service and communication exceeded your expectations. We look forward to taking care of your future oil changes and services. See you next time!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
This dealership rocks!
Jeff Rizzi and Nate Heath… All the staff take care of me like I am their number one priority. I am always treated so kind and so professional and the
Jeff Rizzi and Nate Heath… All the staff take care of me like I am their number one priority. I am always treated so kind and so professional and they take such great care of my vehicles that I absolutely will not go anywhere else! Thank you Mark Christopher!
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by Nturner
Verified Customer
Verified Customer
Service Price Transparency
Mar 08, 2025 -
Mark Christopher Auto Center responded
Thank you for your wonderful review! We’re thrilled to hear that you felt like a priority at Mark Christopher Auto Center and that Jeff, Nate, and the entire team provided you with such kind and professional service. We appreciate your loyalty and look forward to taking great care of your vehicles in the future. Don’t hesitate to visit us again!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
I usually go for oil changes and I've been happy so far.
People are nice
People are nice
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by estaticmugen
Verified Customer
Verified Customer
Service Price Transparency
Mar 08, 2025 -
Mark Christopher Auto Center responded
Thank you for your feedback! We’re glad to hear that you’ve been happy with your oil change visits to Mark Christopher Auto Center and that our team has provided a pleasant experience. If you have any further suggestions or need assistance, feel free to reach out. We look forward to seeing you again!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
As a fleet manager, I rely heavily on having a
dependable service provider to keep my vehicles running smoothly. Unfortunately, Mark Christopher Chevrolet has not met my needs in this area. While
dependable service provider to keep my vehicles running smoothly. Unfortunately, Mark Christopher Chevrolet has not met my needs in this area. While the service manager has been proactive in reaching out, the dealership does not offer mobile services like battery replacement or recall fixes—services that are crucial for the smooth operation of a fleet.
Additionally, there is no option for someone from the dealership to pick up and drop off the vehicle, further complicating the situation. This forces me to send a technician with a van to handle these tasks, resulting in unnecessary downtime, additional costs, and more logistical challenges.
While I appreciate the service manager’s efforts to communicate, the lack of mobile service options and pickup/drop-off services for basic maintenance and repairs is a significant drawback. For fleet managers, having these services readily available is essential. Unfortunately, this has made it difficult to continue relying on Mark Christopher for our fleet’s servicing needs.
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by DAVIDB11
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2025 -
Mark Christopher Auto Center responded
Thank you for sharing your experience with us. I understand the importance of dependable service for fleet management, and I appreciate your feedback regarding our current offerings. We strive to improve our services and meet the needs of all our customers. You are welcome to reach out directly to discuss your needs further so I can explore how we can better support you and your fleet at Mark Christopher Auto Center. Thank you for your valuable insights.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
ALWAYS wonder and fair.
Great experience and environment. Many helpful and knowledgeable staff members. This is a go to place.
Great experience and environment. Many helpful and knowledgeable staff members. This is a go to place.
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by LANCEGREENE28
Verified Customer
Verified Customer
Service Price Transparency
Feb 28, 2025 -
Mark Christopher Auto Center responded
Thank you for your kind words! We’re thrilled to hear that you had a great experience at Mark Christopher Auto Center. Our team takes pride in providing a welcoming environment and excellent service. We look forward to seeing you again and appreciate you being a go-to customer!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
Service department has always been great.
Working with Avo has been great. He’s been very informative and explains how a service advisor should.
Working with Avo has been great. He’s been very informative and explains how a service advisor should.
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by ruda001
Verified Customer
Verified Customer
Service Price Transparency
Feb 24, 2025 -
Mark Christopher Auto Center responded
Thank you for your positive feedback! We're thrilled to hear that your experience with our service department has been great, and that Avo has provided you with informative assistance. At Mark Christopher Auto Center, we strive to deliver excellent service and clear communication. We appreciate your support and look forward to serving you again in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932