Seems unorganized.
Had several issues with price, months, keys, and how long the process took. Several times the price or month of payments was changed, even after it w
Had several issues with price, months, keys, and how long the process took. Several times the price or month of payments was changed, even after it was agreed upon. Got calls and texts late evening asking about where a key was that I did not ever have. I am pleased with the car I got but for 3 days, it was not a smooth process.
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by RForeman
Verified Customer
Verified Customer
all the experience buying the card was great, Ethan Horan
and Assad Hamzeh were very helpful explaining everything through the process of buying my new card. give than 5 out of 5. Very good job.
and Assad Hamzeh were very helpful explaining everything through the process of buying my new card. give than 5 out of 5. Very good job.
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by dbonillo
Verified Customer
Verified Customer
The staff has always been very helpful with each purchase
I have made. Love my Lincoln's. 2024 Lincoln Nautilus Black Label, 2020 Lincoln Navigator Black Label, 2020 Lincoln Continental Black Label.
I have made. Love my Lincoln's. 2024 Lincoln Nautilus Black Label, 2020 Lincoln Navigator Black Label, 2020 Lincoln Continental Black Label.
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by RRAVELO
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
David Villegas
Feb 13, 2025 -
Murgado Lincoln of Chicago responded
Thank you for sharing your experience! We’re thrilled to hear that you’ve had such positive interactions with our staff and that you love your Lincoln vehicles. The Nautilus, Navigator, and Continental are fantastic choices, and we’re happy to have been part of your journey. If you ever need anything, we’re here to help!
They were patient and worked with my numbers and I walked
out with something nice
out with something nice
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by abrereynolds1991
Verified Customer
Verified Customer
Other Employees Tagged:
Luis Cruz
, Elmira Ismailova
Feb 03, 2025 -
Murgado Lincoln of Chicago responded
We're so glad to hear that our team was patient and worked with you to find the perfect solution. It's great that you walked out with something you’re happy with! We appreciate your feedback and look forward to helping you again in the future!
I worked with Darnisha and Jonah on this purchase.
Both were friendly and not high-pressure. They both worked hard to get me the deal I wanted.
Both were friendly and not high-pressure. They both worked hard to get me the deal I wanted.
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by stephenfagula
Verified Customer
Verified Customer
Jan 27, 2025 -
Murgado Lincoln of Chicago responded
Thank you for the great review! We’re so glad to hear that our team provided a friendly, low-pressure experience and worked hard to get you the deal you wanted. Your satisfaction means a lot to us, and we look forward to assisting you again!
On time picking up the car.
Call when getting close and then calls when outside
Call when getting close and then calls when outside
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by vasquez0316
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Ali Bila
, Darnesha Johnson
Jan 16, 2025 -
Murgado Lincoln of Chicago responded
Thank you for sharing your experience! We're glad our team was punctual and kept you informed throughout the process. We appreciate your feedback and look forward to assisting you again!
I was greeted by the service clerk and work soon began.
The work was done quickly and I got a complimentary wash and was on my way. Very professional and clean service area
The work was done quickly and I got a complimentary wash and was on my way. Very professional and clean service area
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by dan_davis
Verified Customer
Verified Customer
Service Price Transparency
Jan 16, 2025 -
Murgado Lincoln of Chicago responded
Thank you for your feedback! We're glad you had a quick and professional experience, and that you enjoyed the complimentary wash. We appreciate your business and look forward to your next visit!
I was in the business for 30 years.
I’ve done everything new car manager used car manager, leasing manager, finance manager, general sales manager, general manager. . There is nothing n
I’ve done everything new car manager used car manager, leasing manager, finance manager, general sales manager, general manager. . There is nothing new in the car business, The manufacturer has made it next to impossible for you to lose money, that being said, you think it’s OK to take advantage of customers that’ll lead to your downfall
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by dinningproduction
Verified Customer
Verified Customer
Service Price Transparency
Jan 16, 2025 -
Murgado Lincoln of Chicago responded
Thank you for sharing your perspective. We value feedback from those with extensive experience in the industry. It's important to us that our customers feel respected and valued throughout their experience. If there's any specific concern you'd like to discuss, please feel free to reach out directly, and we’ll work to address it promptly.
It took way too long to buy a car my car was advertised
cheaper on AutoTrader and was told it was a mistake
cheaper on AutoTrader and was told it was a mistake
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by wrigleyfield0
Verified Customer
Verified Customer
Other Employees Tagged:
Ali Bila
, David Villegas
Jan 16, 2025 -
Murgado Lincoln of Chicago responded
We apologize for the delay and any confusion regarding the pricing. We understand how frustrating this can be, and we appreciate you bringing it to our attention. Please reach out directly so we can address this and work to resolve any concerns. Your satisfaction is important to us.
Honest, fast, best Ford service department for Mach E
service. Very helpful and great communication.
service. Very helpful and great communication.
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by jenniedchilds
Verified Customer
Verified Customer
Service Price Transparency
Jan 07, 2025 -
Murgado Lincoln of Chicago responded
Thank you for your kind words! We're thrilled to hear you had an honest, fast, and communicative experience with our service team for your Mach-E. We appreciate your trust and look forward to assisting you again!