Avery Lawrence
Avery Lawrence at Murgado Lincoln of Chicago
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Avery Lawrence

Sales Manager

Murgado Lincoln of Chicago

2501 N Elston Ave
Chicago, IL 60647

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4.4
12 Reviews
4.4

12 Reviews

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12 Reviews of Avery Lawrence

March 03, 2025

Dealership Rating
Employee Rating

Seems unorganized. Had several issues with price, months, keys, and how long the process took. Several times the price or month of payments was changed, even after it w More

by RForeman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ali Bila

March 01, 2025

Dealership Rating
Employee Rating

all the experience buying the card was great, Ethan Horan and Assad Hamzeh were very helpful explaining everything through the process of buying my new card. give than 5 out of 5. Very good job. More

by dbonillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Assad Hamzeh, Ethan Horan

February 03, 2025

Dealership Rating
Employee Rating

The staff has always been very helpful with each purchase I have made. Love my Lincoln's. 2024 Lincoln Nautilus Black Label, 2020 Lincoln Navigator Black Label, 2020 Lincoln Continental Black Label. More

by RRAVELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Villegas

Feb 13, 2025

Murgado Lincoln of Chicago responded

Thank you for sharing your experience! We’re thrilled to hear that you’ve had such positive interactions with our staff and that you love your Lincoln vehicles. The Nautilus, Navigator, and Continental are fantastic choices, and we’re happy to have been part of your journey. If you ever need anything, we’re here to help!

February 01, 2025

Dealership Rating
Employee Rating

They were patient and worked with my numbers and I walked out with something nice More

by abrereynolds1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Cruz , Elmira Ismailova

Feb 03, 2025

Murgado Lincoln of Chicago responded

We're so glad to hear that our team was patient and worked with you to find the perfect solution. It's great that you walked out with something you’re happy with! We appreciate your feedback and look forward to helping you again in the future!

January 24, 2025

Dealership Rating
Employee Rating

I worked with Darnisha and Jonah on this purchase. Both were friendly and not high-pressure. They both worked hard to get me the deal I wanted. More

by stephenfagula
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Cruz, Ali Bila , Jonah Tomlinson, Darnisha

Jan 27, 2025

Murgado Lincoln of Chicago responded

Thank you for the great review! We’re so glad to hear that our team provided a friendly, low-pressure experience and worked hard to get you the deal you wanted. Your satisfaction means a lot to us, and we look forward to assisting you again!

January 13, 2025

Dealership Rating
Employee Rating

On time picking up the car. Call when getting close and then calls when outside More

by vasquez0316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ali Bila , Darnesha Johnson

Jan 16, 2025

Murgado Lincoln of Chicago responded

Thank you for sharing your experience! We're glad our team was punctual and kept you informed throughout the process. We appreciate your feedback and look forward to assisting you again!

January 13, 2025

Dealership Rating
Employee Rating

I was greeted by the service clerk and work soon began. The work was done quickly and I got a complimentary wash and was on my way. Very professional and clean service area More

by dan_davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad you had a quick and professional experience, and that you enjoyed the complimentary wash. We appreciate your business and look forward to your next visit!

January 10, 2025

Dealership Rating
Employee Rating

I was in the business for 30 years. I’ve done everything new car manager used car manager, leasing manager, finance manager, general sales manager, general manager. . There is nothing n More

by dinningproduction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Charles Grosso , Dan Jocic

Jan 16, 2025

Murgado Lincoln of Chicago responded

Thank you for sharing your perspective. We value feedback from those with extensive experience in the industry. It's important to us that our customers feel respected and valued throughout their experience. If there's any specific concern you'd like to discuss, please feel free to reach out directly, and we’ll work to address it promptly.

January 08, 2025

Dealership Rating
Employee Rating

It took way too long to buy a car my car was advertised cheaper on AutoTrader and was told it was a mistake More

by wrigleyfield0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ali Bila , David Villegas

Jan 16, 2025

Murgado Lincoln of Chicago responded

We apologize for the delay and any confusion regarding the pricing. We understand how frustrating this can be, and we appreciate you bringing it to our attention. Please reach out directly so we can address this and work to resolve any concerns. Your satisfaction is important to us.

January 03, 2025

Dealership Rating
Employee Rating

Honest, fast, best Ford service department for Mach E service. Very helpful and great communication. More

by jenniedchilds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tray Hill, Ali Bila

Jan 07, 2025

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're thrilled to hear you had an honest, fast, and communicative experience with our service team for your Mach-E. We appreciate your trust and look forward to assisting you again!

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