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Avery Lawrence
Avery Lawrence at Murgado Lincoln of Chicago
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Avery Lawrence

Sales Manager

Murgado Lincoln of Chicago

2501 N Elston Ave
Chicago, IL 60647

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4.3
7 Reviews
4.3

7 Reviews

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7 Reviews of Avery Lawrence

January 13, 2025

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Employee Rating

I was greeted by the service clerk and work soon began. The work was done quickly and I got a complimentary wash and was on my way. Very professional and clean service area More

by dan_davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2025

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad you had a quick and professional experience, and that you enjoyed the complimentary wash. We appreciate your business and look forward to your next visit!

January 13, 2025

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Employee Rating

On time picking up the car. Call when getting close and then calls when outside More

by vasquez0316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darnesha Johnson, Ali Bila

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Jan 16, 2025

Murgado Lincoln of Chicago responded

Thank you for sharing your experience! We're glad our team was punctual and kept you informed throughout the process. We appreciate your feedback and look forward to assisting you again!

January 10, 2025

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Employee Rating

I was in the business for 30 years. I’ve done everything new car manager used car manager, leasing manager, finance manager, general sales manager, general manager. . There is nothing n More

by dinningproduction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Charles Grosso, Dan Jocic

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Jan 16, 2025

Murgado Lincoln of Chicago responded

Thank you for sharing your perspective. We value feedback from those with extensive experience in the industry. It's important to us that our customers feel respected and valued throughout their experience. If there's any specific concern you'd like to discuss, please feel free to reach out directly, and we’ll work to address it promptly.

January 08, 2025

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Employee Rating

It took way too long to buy a car my car was advertised cheaper on AutoTrader and was told it was a mistake More

by wrigleyfield0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: David Villegas, Ali Bila

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Jan 16, 2025

Murgado Lincoln of Chicago responded

We apologize for the delay and any confusion regarding the pricing. We understand how frustrating this can be, and we appreciate you bringing it to our attention. Please reach out directly so we can address this and work to resolve any concerns. Your satisfaction is important to us.

January 03, 2025

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Employee Rating

FANTASTIC SERVICE / TRUCK IOS RUNNING LIKE "BRAND NEW" WILL CONTINUE TO USE THIS SERVICE DEPARTMENT / ALWAYS ASK FOR APRIL More

by levern canteen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 07, 2025

Murgado Lincoln of Chicago responded

Thank you for the fantastic feedback! We're delighted your truck is running like brand new. We look forward to continuing to provide you with excellent service!

January 03, 2025

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Employee Rating

Honest, fast, best Ford service department for Mach E service. Very helpful and great communication. More

by jenniedchilds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ali Bila , tramayne hill

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Jan 07, 2025

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're thrilled to hear you had an honest, fast, and communicative experience with our service team for your Mach-E. We appreciate your trust and look forward to assisting you again!

December 24, 2024

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Employee Rating

the service dept is the best. very polite and professional. no stress i felt very comfortable More

by svihnanek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Grosso, Wade Sims

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Dec 24, 2024

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're thrilled to hear that Charlie, Webb, and the rest of our service team made your experience comfortable, polite, and stress-free. We appreciate your feedback and look forward to assisting you again!

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