Avery Harrison

Avery was an absolute life saver, as was his manager David Bales. I didn't get the offer I was looking for from the first dealership I saw, and he went above and beyond making it easy to get my vehicle David Bales. I didn't get the offer I was looking for from the first dealership I saw, and he went above and beyond making it easy to get my vehicle sold. Love these guys More

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Really appreciated the service and their patience through the process to both lease a vehicle and sell a vehicle. It was the best experience I have had at a dealership! the process to both lease a vehicle and sell a vehicle. It was the best experience I have had at a dealership! More

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Respectful. Professional. Innovative. Customer-oriented. This is Phil Long Ford of Chapel Hills. Our positive experience began with Avery, who got my contact inf Professional. Innovative. Customer-oriented. This is Phil Long Ford of Chapel Hills. Our positive experience began with Avery, who got my contact info from something I filled out online as I was starting to look for a vehicle. He contacted me to offer his services, but he wasn't pushy. He provided me with options but didn't hound me and didn't try to coerce me into something I couldn't afford. In fact, he completely respected my max price range. The experience only got better. The car I had my eye on (the one we ended up purchasing) was in Glenwood Springs. Avery found a comparable vehicle at Chapel Hills for me to test drive, and he let me take my time thinking about whether it was really the type I wanted. I was looking for a few particular features, and Avery and his manager found a way to work those features into the deal. When they brought the car in from Glenwood Springs I was impressed with how clean ot was, but the staff at Chapel Hills went on to exceed my expectations by detailing the vehicle again after I decided to buy it! When we came back to pick up the car, it looked brand new! But wait, it gets better! The finance guy, Eric, wasn't pushy either. He offered additional warranties, which are probably a really good deal for some people, but we had to decline as the vehicle was already at our max cost. Again, there was no problem. No high pressure sales talk, no guilt trip, no dire warnings, just a respectful smile and a handshake. So, the sales department. Is top-notch, but what about the service department? Every bit as good as sales. We had a tow hitch installed, and Ryan and her team did an outstanding job! I'm a stickler for details, and I looked it over for minor imperfections after the job was done, but I couldn't find any. The rear bumper had to be cut to accommodate the hitch, and the final result looked like the bumper had been manufactured to work with a hitch--not even a burr along the cut edges! Customer service was polite, attentive, and kept me well informed. The next time I need a vehicle, Phil Long Ford of Chapel Hills will be my first stop, and I won't be surprised if it's my only stop! Can't recommend them highly enough! More

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Very friendly staff and great environment! Highly recommend Avery helping you find the right vehicle! Highly recommend Avery helping you find the right vehicle! More

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Had an amazing experience with Phil Long. Our sales associate Avery was attentive and very knowledgeable. He went above and beyond to assist with any questions or concerns. It was definitely Our sales associate Avery was attentive and very knowledgeable. He went above and beyond to assist with any questions or concerns. It was definitely a great experience for getting a car through a dealership for the first time. Recommend Avery 10/10 More

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Have a really great customer service! !!! And a really nice parking lot!!! Very great service!! !!! And a really nice parking lot!!! Very great service!! More

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Everyone is always super eager to help me in any way. Avery was especially helpful Avery was especially helpful More

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Beautiful dealership. Great inventory. Avery was very helpful. I highly recommend this dealership and Avery to anyone in need of a new vehicle. Great inventory. Avery was very helpful. I highly recommend this dealership and Avery to anyone in need of a new vehicle. More

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Working with Avery was an amazing car buying experience! He made sure to take the time to ensure that all my questions were answered the whole process! He was not only a great salesman but overall a great p He made sure to take the time to ensure that all my questions were answered the whole process! He was not only a great salesman but overall a great person! I would 100% recommend him to anyone looking to buy a car! More

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Friendly sales staff financing was a breeze. sales Person was very helpful finding that fits your needs. sales Person was very helpful finding that fits your needs. More

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