Austy Singkhoumkhong
Austy Singkhoumkhong at Lithia Nissan of Fresno

Austy Singkhoumkhong

Product Specialist

Lithia Nissan of Fresno

5580 N Blackstone Ave
Fresno, CA 93710

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12 Reviews
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12 Reviews

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12 Reviews of Austy Singkhoumkhong

October 06, 2024

Dealership Rating
Employee Rating

Great service thank you Shawn & Andrew & Austy Your awesome. I love my 2023 Murano. Keep up The amazing team work! Thank you guys very much! More

by marcy66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Tijerina , Shawn

Oct 07, 2024

Lithia Nissan of Fresno responded

Marcy, we're delighted to hear that Shawn, Andrew, and Austy provided you with great service at Lithia Nissan of Fresno! Enjoy your 2023 Murano and thanks for the kind words!

October 11, 2023

Dealership Rating
Employee Rating

Overall, I had a good experience and got a fair (not great, not terrible) deal on a certified used SUV. They stayed true to their word and fixed a few issues after purchase -- but I was persistent (to t More

by glissemaster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Castaneda

Oct 11, 2023

Lithia Nissan of Fresno responded

We appreciate your feedback and are glad to know that you had a good experience with us. Our team is always delighted to serve you and we hope to have you back one day.

July 28, 2023

Dealership Rating
Employee Rating

Bought a used truck from them and had it shipped to Colorado where I live. Truck arrived with the A/C and rear door electric window not working! Let them know about the problems many times, but they st More

by bsgp60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 01, 2023

Lithia Nissan of Fresno responded

Hello, we are sorry to read about your dissatisfaction. We want to turn this experience around for you. I have left my contact information below in hope that you’ll reach out to me directly to tell me more about your visit. I look forward to speaking with you and earning your trust back. Rajneesh Vasudev Sales Desk Manager rvasudev@lithia.com

Aug 26, 2023

bsgp60 responded

E-mailed the sales manager after they reached out to me. Just as I thought, no response or care in the world! Do not buy from this dealer!

December 03, 2021

Dealership Rating
Employee Rating

very friendly and willing to work with you ,Chris and Eli was very good and knowledege able thank you More

by kimmie200660
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: chris and eli

Dec 08, 2021

Lithia Nissan of Fresno responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Victor Ochoa- General Sales Manager

November 18, 2021

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Employee Rating

Thank you Charles Bailey for the great service! Charles was the only salesman in 9 different dealerships that followed through calling me back numerous times and finally got the sale! Got me us the best de More

by JONLIZZARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2021

Lithia Nissan of Fresno responded

Hello, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Victor Ochoa- General Sales Manager

Nov 23, 2021

JONLIZZARD responded

All the best to you and staff see ya Soon For service.

May 10, 2020

Dealership Rating
Employee Rating

My visit was hassle free on my end Austy and the manager were great , I love my truck I haven’t had any issues so far . More

by JAE83MIRANDA
Recommend Dealer
Yes

Other Employees Tagged: Francisco Aldaz

May 13, 2020

Lithia Nissan of Fresno responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Regards, Lithia Nissan Team

April 29, 2020

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Employee Rating

Great customer service! Very helpful and easy going people. Did not feel rushed or be pushed into a vehicle I didn't want like other dealers do. Thanks Austy! More

by PRISCILLABAL
Recommend Dealer
Yes

Other Employees Tagged: Rocky Rodriguez , Francisco Aldaz

Apr 30, 2020

Lithia Nissan of Fresno responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

April 28, 2020

Dealership Rating
Employee Rating

The fact that it took almost two months to finalize the deal was very concerning, what I found really frustrating was even though I called repeatedly no one told me this was an issue for two months, no cal More

by JAMESNEWELL0
Recommend Dealer
No

Other Employees Tagged: Jose Chavez, Victor Ochoa , Sergio Mejia, Jim Mendoza, Abraham Santaolalla, Steve Stark

Apr 30, 2020

Lithia Nissan of Fresno responded

Thank you for alerting us of this issue. I would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. Regards, Lithia Nissan Team

April 20, 2020

Dealership Rating
Employee Rating

From the start I got the feeling we’re in the worst used car lot on shadiest back lot. No one was dressed appropriately to represent the company. Tacky back and forth sales techniques used in a comedy show. More

by ROBERT
Recommend Dealer
No

Other Employees Tagged: Victor Ochoa , chee lee

Apr 30, 2020

Lithia Nissan of Fresno responded

On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Regards, Lithia Nissan Team

January 30, 2020

Dealership Rating

Everyone. Was. Very. Helpful very nice....I will refer. My friend. To this dealer. .and for my next vehicle. I will go back. To this dealer. Again More

by MANCEBO242
Recommend Dealer
Yes

Other Employees Tagged: Aaron Dancil , Francisco Aldaz, Jim Mendoza, Yer Vang

Jan 31, 2020

Lithia Nissan of Fresno responded

Thank you for the kind words! This is the type of experience we strive to deliver for each and every visitor to Nissan of Fresno! We sincerely appreciate your business and hope to see you down the road.

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