Austin Wellington

Buying my new Land Rover Discovery was an incredible experience—excellent customer service, no pressure, and total professionalism. The vehicle itself is everything I hoped for—luxurious, powerful, and experience—excellent customer service, no pressure, and total professionalism. The vehicle itself is everything I hoped for—luxurious, powerful, and smooth on any terrain. I absolutely love it! More

by LOGAN41284 Verified Customer Verified Customer

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First of all, you have a beautiful show room with a nice staff, Taylor was very professional and good to work with. However, our first experience with Austin at this dealership was very disappointing, we le staff, Taylor was very professional and good to work with. However, our first experience with Austin at this dealership was very disappointing, we left without ever wanting to return and decided to purchase a vehicle from another dealership. We felt Austin was less than honest with us and very pushy. The subsequent day Bryce called and requested we give them another chance. He was very gracious and the reason we returned and purchased a vehicle. Our family has purchased a number of vehicles from a bay area dealership, and it is a far more pleasurable experience. We pay cash for our cars and expect a fair price without the aggressive sales pitch. I also don't like the aggressive sales pitch from the finance manager while signing the documents. It took way to long and felt he was keeping me hostage until I agreed to purchase additional services. He gave me a price for a number of items then when I declined, he continually proposes a lower cost. He came down several times for the cost of each item. Just give me a fair price to begin with and don't try to take advantage of me. More

by DOUGLAS15 Verified Customer Verified Customer

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We purchased a brand new 130 Defender and someone wrecked at the dealership. We had it less than a week. I believe we were all stressed, but the team put all their thoughts together and made everything worko at the dealership. We had it less than a week. I believe we were all stressed, but the team put all their thoughts together and made everything workout so well. This now is the third car we purchased in two years from them. I would highly recommend them to anyone. This accident showed how they care about their clients not just as a sale but a person. Words can't express what was done to make things right. Neil our sales agent had our back and was calm the whole time. Great teamwork. More

by Ken Verified Customer Verified Customer

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Each individual person was kind, respectful and knowledgeable of our situation and the car we were looking to purchase. Faxon was very professional and respectful of our time there. Not pushing an knowledgeable of our situation and the car we were looking to purchase. Faxon was very professional and respectful of our time there. Not pushing an agenda and letting us make our own decision. More

by CRUZ.GUTIERREZ Verified Customer Verified Customer

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I have bought several cars from this dealer. I was asked to add a latter to my car. They never told me that they would drilll wholes in the body of the car and that if I ever decided to remove t I was asked to add a latter to my car. They never told me that they would drilll wholes in the body of the car and that if I ever decided to remove the latter the wholes cannot be fixed. Very poor job specially because the car is very expensive. As part of a deal I was offered a rack; I was told that the front of the rack could be removed. It cannot be removed. I drive 65 miles per hour on the freeway and I can hear the wind very loud. Not going back to this Landrover store again. More

by MARVIN19 Verified Customer Verified Customer

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Faxin, Austin, and Richard were all great and easy to work with. They did a great job with helping us purchase our dream car. Thankful for Land Rover in Rocklin for all there help. work with. They did a great job with helping us purchase our dream car. Thankful for Land Rover in Rocklin for all there help. More

by CHARANJITNIJJAR Verified Customer Verified Customer

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Neil, Austin, karan all were excellent in their departments and made this is whole process extremely smooth and easy! it was such a pleasant experience, that blow me away completely. Customer se departments and made this is whole process extremely smooth and easy! it was such a pleasant experience, that blow me away completely. Customer service was top notch and all of the staff here is super empathetic. They don't rush or push you for anything, at the end of day you feel excited and happy with the deal you have made. More

by ZAHEER Verified Customer Verified Customer

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Faxon and Bryce were very cool to work with, everything went real smooth from the test drive with Faxon to the finance part of it too. went real smooth from the test drive with Faxon to the finance part of it too. More

by ERIKA.TERREROS Verified Customer Verified Customer

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I was not expecting for this process to be extremely easy, no pressure and I did it on line/ phone. I would highly recommend Land Rover Rocklin. My price range as well as my trade in was right where I easy, no pressure and I did it on line/ phone. I would highly recommend Land Rover Rocklin. My price range as well as my trade in was right where I needed be. By the end of the day , I had a new car delivered, was given instructions on the car as well wasn’t rushed! Thank you More

by DIXIEMICH Verified Customer Verified Customer

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From our first visit at the dealership, we were impressed. The friendliness of the staff, the beautiful showroom and the quantity of cars made for an exciting and fun experience! Our salesman, Ri impressed. The friendliness of the staff, the beautiful showroom and the quantity of cars made for an exciting and fun experience! Our salesman, Rich Huth was fantastic. We highly recommend Land Rover of Rocklin. More

by JEBLAKEY Verified Customer Verified Customer

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