Austin Watts
Austin Watts at Galleria BMW
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Austin Watts

Senior Client Advisor

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

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5.0
28 Reviews

As a Senior Client Advisor at Galleria BMW, I am ALL IN when it comes to elevating customer service before and after the sale. When it comes to cultivating the relationship and making all of our automotive needs easy and seamless, I put you and our relationship first. I work alongside the automotive business's best and brightest professionals, we can't wait to meet you.

Dealership Experience

6 yrs, 1 mo

Industry Experience

13 yrs, 11 mos

Specialties & Trainings

Youtube - @All-in-Austin

Facebook - All in Austin

View more specialties & trainings

Languages Spoken

English English

Employee Video

5.0

28 Reviews

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28 Reviews of Austin Watts

October 20, 2024

Dealership Rating
Employee Rating

Katie, Austin, Don Marie(my driver), Ava, Cody, and Maddox made my CPO X3 purchase one of the nicest in my experience. They were very organized and made such good use of my time that I had time for an More

by maulowetz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katie Zazzara , Maddox Hart(BMW Genius)5, Ava(Reception) 5, Don Marie(Driver pickup service)5, Cody(Finance)5

Oct 21, 2024

Galleria BMW responded

Maulo, We are so pleased to hear that you had one of the nicest purchasing experiences that you have ever had with the help of our entire team!! We know you will continue to love your X3, but if there is anything else that we can assist you with, please do not hesitate to reach out to us. We really appreciate your business and trust, and hope to continue to work with you in the future!!

August 10, 2024

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Employee Rating

Excellent customer service and vehicle selection. I drove from S. Florida as I couldn’t find a similar deal locally. Would highly recommend. More

by andrey600
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 13, 2024

Galleria BMW responded

Andrey600, we are so pleased to hear that you received excellent customer service and we're satisfied with our vehicle selection. Thank you so much for making the trip to our dealership, and for your recommendation. We really appreciate you and hope to work with you again in the future!

July 22, 2024

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Employee Rating

Wonderful experience. To a person, I was treated with enthusiastic team members, excited for my purchase!! More

by Mobile Alabama
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katie Zazzara, Bailee Mounts

Jul 22, 2024

Galleria BMW responded

We love when our clients are happy and receive a five star experience. Thank you so much for taking the time to let us know how we did and please know we’ll always be here if there’s ever anything you need.

July 01, 2024

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Austin replied and answer many subsequent questions. Never having purchased a BMW I naturally had a lot of them. The literature and the packages are very hard for a first time buyer to understand what t More

by Jashearer22
Recommend Dealer
Yes
Jul 05, 2024

Galleria BMW responded

Thank you for your review. We truly appreciate it. And we never mind questions, so ask as many as you want. That is what we are here for and will always be. Let us know if there is ever anything we can do for you.

June 30, 2024

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Everyone Nice, Friendly and Professional. They will work with you on any issue and very convenient to contact them. More

by tanya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Martin

Jul 01, 2024

Galleria BMW responded

Thanks Tanya, your review and happiness means the world to us. And yes, we will be here to work with you now and in the future. Thanks again!!!

June 24, 2024

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We bought my husband’s vehicle at this location, the customer service at this location was amazing. I drove almost 3hrs from home to get my oil changed. More

by Debdollars16
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David the Finance guy is the best

Jun 25, 2024

Galleria BMW responded

Thank you so much for sharing! We truly could not be happier to hear that you received amazing customer service from our team. Thank you for your business and trust; We are so grateful to have you as part of our Galleria BMW Family!!

June 05, 2024

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Employee Rating

My experience was very good. Staff was attentive and friendly. My sales leader was Austin and he knew BMW’s backwoods and forwards. He was also easy to deal with on the purchase More

by flixchick49
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Light , Cody

Jun 07, 2024

Galleria BMW responded

Thank you very much! We are so happy to hear that you had an attentive and friendly experience with our team, specifically Austin! If there is anything else that we can assist you with, please do not hesitate to reach out to us. We are so grateful for your business and trust, and we hope to work with you again in the future!

May 31, 2024

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I absolute love this place. I have to start from two years ago when Austin sold me my first BMW. He was like an angel. He approached me when I felt so intimidated but he made m More

by PENNYPRITCHETT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 28, 2024

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Employee Rating

The entire staff and experience was top notch. This was our first time buying a vehicle from a dealership and I’m thankful of how easy the staff made it. 10/10 recommend More

by Briancumberland6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody

May 29, 2024

Galleria BMW responded

We are so very happy that you choose Galleria BMW for your first dealership. Our team is dedicated to our clients and want you to know that we are here for you. Thank you for your business and your trust. Welcome to the Family!

May 17, 2024

Dealership Rating
Employee Rating

5 Star Dealership. Makes you feel welcome and at home. They treat you like one of their own. I will only purchase BMW’s from Galleria BMW. Good and Honest People. Austi More

by Psaidu4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 18, 2024

Galleria BMW responded

Thank you so much for your 5 star rating and kind words about Austin and our dealership. We really appreciate your business and trust, and could not be more grateful to have you as part of our Galleria BMW Family!!

1

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