Austin Watts
Austin Watts at Galleria BMW
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Austin Watts

Senior Client Advisor

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

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5.0
30 Reviews

As a Senior Client Advisor at Galleria BMW, I am ALL IN when it comes to elevating customer service before and after the sale. When it comes to cultivating the relationship and making all of our automotive needs easy and seamless, I put you and our relationship first. I work alongside the automotive business's best and brightest professionals, we can't wait to meet you.

Dealership Experience

6 yrs, 2 mos

Industry Experience

14 yrs

Specialties & Trainings

Youtube - @All-in-Austin

Facebook - All in Austin

View more specialties & trainings

Languages Spoken

English English

Employee Video

5.0

30 Reviews

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30 Reviews of Austin Watts

January 21, 2025

Dealership Rating
Employee Rating

Austin’s attention to detail and customer service was top notch! This was my first online car buying experience, and Austin made it easy. More

by Eric
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 27, 2025

Galleria BMW responded

Eric, Thank you so much for sharing such kind words about Austin and our dealership! We are so pleased to hear that you had such a wonderful online car buying experience with us. We really appreciate your business, and hope to continue to work with you in the future!!

January 11, 2025

Dealership Rating
Employee Rating

We had a great experience at Galleria. The buying process was efficient and smooth. Austin asked what our needs were and really listened. More

by Suz D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katie Zazzara

Jan 13, 2025

Galleria BMW responded

We are so pleased to hear this, Suz D! Thank you so much for your kind words, business, and trust. We really appreciate you and hope to continue to work with you in the future.

October 20, 2024

Dealership Rating
Employee Rating

Katie, Austin, Don Marie(my driver), Ava, Cody, and Maddox made my CPO X3 purchase one of the nicest in my experience. They were very organized and made such good use of my time that I had time for an More

by maulowetz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katie Zazzara , Maddox Hart(BMW Genius)5, Ava(Reception) 5, Don Marie(Driver pickup service)5, Cody(Finance)5

Oct 21, 2024

Galleria BMW responded

Maulo, We are so pleased to hear that you had one of the nicest purchasing experiences that you have ever had with the help of our entire team!! We know you will continue to love your X3, but if there is anything else that we can assist you with, please do not hesitate to reach out to us. We really appreciate your business and trust, and hope to continue to work with you in the future!!

August 10, 2024

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Employee Rating

Excellent customer service and vehicle selection. I drove from S. Florida as I couldn’t find a similar deal locally. Would highly recommend. More

by andrey600
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 13, 2024

Galleria BMW responded

Andrey600, we are so pleased to hear that you received excellent customer service and we're satisfied with our vehicle selection. Thank you so much for making the trip to our dealership, and for your recommendation. We really appreciate you and hope to work with you again in the future!

July 22, 2024

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Employee Rating

Wonderful experience. To a person, I was treated with enthusiastic team members, excited for my purchase!! More

by Mobile Alabama
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katie Zazzara , Bailee Mounts

Jul 22, 2024

Galleria BMW responded

We love when our clients are happy and receive a five star experience. Thank you so much for taking the time to let us know how we did and please know we’ll always be here if there’s ever anything you need.

July 01, 2024

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Employee Rating

Austin replied and answer many subsequent questions. Never having purchased a BMW I naturally had a lot of them. The literature and the packages are very hard for a first time buyer to understand what t More

by Jashearer22
Recommend Dealer
Yes
Jul 05, 2024

Galleria BMW responded

Thank you for your review. We truly appreciate it. And we never mind questions, so ask as many as you want. That is what we are here for and will always be. Let us know if there is ever anything we can do for you.

June 30, 2024

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Employee Rating

Everyone Nice, Friendly and Professional. They will work with you on any issue and very convenient to contact them. More

by tanya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Martin

Jul 01, 2024

Galleria BMW responded

Thanks Tanya, your review and happiness means the world to us. And yes, we will be here to work with you now and in the future. Thanks again!!!

June 24, 2024

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Employee Rating

We bought my husband’s vehicle at this location, the customer service at this location was amazing. I drove almost 3hrs from home to get my oil changed. More

by Debdollars16
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David the Finance guy is the best

Jun 25, 2024

Galleria BMW responded

Thank you so much for sharing! We truly could not be happier to hear that you received amazing customer service from our team. Thank you for your business and trust; We are so grateful to have you as part of our Galleria BMW Family!!

June 05, 2024

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Employee Rating

My experience was very good. Staff was attentive and friendly. My sales leader was Austin and he knew BMW’s backwoods and forwards. He was also easy to deal with on the purchase More

by flixchick49
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Light , Cody

Jun 07, 2024

Galleria BMW responded

Thank you very much! We are so happy to hear that you had an attentive and friendly experience with our team, specifically Austin! If there is anything else that we can assist you with, please do not hesitate to reach out to us. We are so grateful for your business and trust, and we hope to work with you again in the future!

May 31, 2024

Dealership Rating
Employee Rating

I absolute love this place. I have to start from two years ago when Austin sold me my first BMW. He was like an angel. He approached me when I felt so intimidated but he made m More

by PENNYPRITCHETT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
1

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