Austin Surette

(Warning, long review, but this location is indescribable) If I could rate this dealership 100 stars, I would. My boyfriend and I have leased our last 3 vehicles from here. Everyone goes far ab indescribable) If I could rate this dealership 100 stars, I would. My boyfriend and I have leased our last 3 vehicles from here. Everyone goes far above and to take care of you. This location is not the average snoody, competitive car salesman type vibe where they try to sell you anything right when you walk in the door. They take the time to get to know you and your needs. They have taken hours of their time to run numbers and other logistics in order to provide the best fit for both me and my boyfriend. Austin is by far, THE best salesperson and human i've had the pleasure of doing business with. The care he puts forth in making sure all your needs are met, not only in a vehicle but your time spent at the dealership as well. The professionalism, knowledge, kindness, and people skills are unparalelled. I highly recommend taking your business to Austin. I have had an incredible experience with everyone here, but have worked closely alongside Austin, Caleb, Geneva, and Tom. We wouldn't have gotten our cars had it not been for the help of Caleb and Geneva. We've been customers for so many years that we consider them good friends and will happily go out of our way to visit this location to get our cars serviced (we live 3 cities away from this location now). Unlike other dealerships, no one here takes advantage of you, preys on lack of knowledge about cars or finances, or talks down to you if you don't like their first car suggestion. They treat you with dignity, kindness, courtesy, and grace. Lastly, I can't say enough good things about everyone in the service department. I have never been treated better as a human being in my life. More

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This was the the easiest vehicle purchase I’ve ever made. Thanks to everyone at Lokey. Thanks to everyone at Lokey. More

by bowewilliams Verified Customer Verified Customer

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Fantastic experience from start to finish! I’ve been a customer of this dealership for several years, and I can confidently say they are nothing short of exceptional. Austin is hands down the I’ve been a customer of this dealership for several years, and I can confidently say they are nothing short of exceptional. Austin is hands down the best salesperson—professional, knowledgeable, and incredibly helpful. If you’re looking to purchase a vehicle from a trustworthy dealership and sales professional, Austin is the one to go to. The finance manager, Shawn, and the manager, Caleb, are also outstanding. Their dedication to creating happy customers and delivering a truly luxurious car-buying experience is second to none. If you're in the market for a great car and exceptional customer service, visit Lokey VW and ask for Austin. Thank you all for consistently being the best part of buying a car! More

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Highly recommend Lokey VW! Knowledgeable team. Great overall customer service experience from sales to finance. Knowledgeable team. Great overall customer service experience from sales to finance. More

by drurabin Verified Customer Verified Customer

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I had a great experience Austin . The follow up and attentiveness to what my needs were and what I wanted were fantastic. Highly recommend him and this dealership . We will be back The follow up and attentiveness to what my needs were and what I wanted were fantastic. Highly recommend him and this dealership . We will be back for the kiddos trade ins and new purchases !!!! More

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The sales representative (Austin) was knowledgeable and very helpful! He got me into the vehicle needed for the price I wanted. Financing was a breeze! I highly recommend Lokey VW in Clearwater!!! very helpful! He got me into the vehicle needed for the price I wanted. Financing was a breeze! I highly recommend Lokey VW in Clearwater!!! More

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Went into Lokey VW just planning on looking and left with a great used car. Austin was fantastic and the team worked hard to get me to the right price. This experience has made my family life long customers a great used car. Austin was fantastic and the team worked hard to get me to the right price. This experience has made my family life long customers! More

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Austin and everyone were so helpful to me and helped me find the perfect vehicle. find the perfect vehicle. More

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Don’t like the bait and switch by adding administrative fees to the price and not telling me what they were until I showed up. Won’t do business with them again. fees to the price and not telling me what they were until I showed up. Won’t do business with them again. More

by jjb0 Verified Customer Verified Customer

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Enjoyed the buying experience not the service. Felt like the run around with my concerns. Felt like the run around with my concerns. More

by mabreypayday Verified Customer Verified Customer

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