Austin Roberts | Page 2

Brittany was awesome. She kept me informed the whole time my vehicle was in the shop. She asked if I needed a service loaner, I declined. She then showed me where the serv She kept me informed the whole time my vehicle was in the shop. She asked if I needed a service loaner, I declined. She then showed me where the service lounge was. She did an amazing job! More

by STONEYWALTON238 Verified Customer Verified Customer

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Awful. Wife drove an hour from home, then waited 5 hrs after making an appointment to be told there was too much mud to make a proper diagnosis (there wasn’ Wife drove an hour from home, then waited 5 hrs after making an appointment to be told there was too much mud to make a proper diagnosis (there wasn’t very much, I took pictures when she got home, because I thought it was rediculous) or pay around $200 for them to rinse it off. This is poor service after buying a $60,000 dollar truck from there that is having problems for the second time in less than 30,000 miles. More

by afd151 Verified Customer Verified Customer

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Very polite and helpful. Worked with me in finding exactly what I need and getting me into the perfect vehicle. Worked with me in finding exactly what I need and getting me into the perfect vehicle. More

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Had warranty work performed, and it was so easy. Appreciated the professional staff and the snacks as well! Appreciated the professional staff and the snacks as well! More

by owetha Verified Customer Verified Customer

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Austin is great to deal with and really makes an effort. The integrity of the service departments poor overall is horrible. I requested a suspension lube which was put on the paperwork as performed but The integrity of the service departments poor overall is horrible. I requested a suspension lube which was put on the paperwork as performed but I fact was not. After bringing it to their attention the truck was taken back for it. After being informed the truck was done but lower ball joints couldn’t be reached I noticed the upper control arms were not greased. These are very easy to see and very accessible. Also requested a tire rotation and I don’t believe this was performed because the two missing lug nuts weren’t notated. This service department continues to perform poorly. Rotations are regularly not performed. The service after sale here is horrible and unless it improves dramatically I won’t be a return shopper. More

by fishaz Verified Customer Verified Customer

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Everything went according to plan. Brittani helped keep the total bill low and the technicians identified potential problems that need to be addressed. I am very happy with Patriot Chr Brittani helped keep the total bill low and the technicians identified potential problems that need to be addressed. I am very happy with Patriot Chrysler Dodge Jeep Ram of McAlester. More

by clinton.sheppard.100 Verified Customer Verified Customer

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Came in Patriot with some technical question the other day. They called Mr chance piled over and he gave me the information on what type of fluid I would use in this type of Dodge ATF +40 said you can't d day. They called Mr chance piled over and he gave me the information on what type of fluid I would use in this type of Dodge ATF +40 said you can't deviate from it you have to use it what I calls for. I would not have known that my friend might try to use something else and it would have been disastrous so five stars for him More

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They helped us get and oil change when we was unable to at another dealership at another dealership More

by l.wall2323 Verified Customer Verified Customer

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Listened to all questions and answered then with out trying to over sale. I would use them afain trying to over sale. I would use them afain More

by michaelswillingham Verified Customer Verified Customer

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It was clean and fast service, I will definitely return for my future service needs for my future service needs More

by sgtprusha0087 Verified Customer Verified Customer

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