Austin Pickard

The experience with Hyundai’s Ioniq 2022 has been disappointing. I bought the car from the Peddar Hyundai dealership. 1) I’ve had issues with the hood constantly rattling & that has had to be fix disappointing. I bought the car from the Peddar Hyundai dealership. 1) I’ve had issues with the hood constantly rattling & that has had to be fixed by the service center a few times but it just starts rattling again. 2) The tire pressure on one of my tires showed low compared to the others and service center couldn’t figure out what was wrong and finally had to replace it after a couple of trips to the dealership. 3) I had my car serviced on September 30th & in 2 weeks the car 12 volt battery died on me during a short trip with my young kids. I had to have it jump started by the towing company & eventually the battery had to be replaced at the service center which took 2 days. I was hugely inconvenienced without a car but still tried to stay positive. 4) And then the dealership calls to tell me to replace my cabin air filter as well; informing me that it’s going to cost $90. I questioned why this wasn’t brought up during the regular service appointment and the rep didn’t have a response. I bought the service package & a bunch of other add ons at the advice of my sales rep at the Peddar dealership to avoid any out of pocket costs & the service center wouldn’t cover replacing a cabin filter? It was disappointing & frustrating to say the least. More

by heta.kothari Verified Customer Verified Customer

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Customer service was outstanding and service to car was done in a timely matter. Very impressed. Will be back again thanks. done in a timely matter. Very impressed. Will be back again thanks. More

by Miiller Verified Customer Verified Customer

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Thinh at Pedder Hyundai went above and beyond for me. He kept me updated, gave me good advice and just walked me through the entire process. Always professional, great sense of humor, and overall excel He kept me updated, gave me good advice and just walked me through the entire process. Always professional, great sense of humor, and overall excellent customer service. More

by hollihelenschmidt Verified Customer Verified Customer

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Friendly fast service that was completed as scheduled. Car was cleaned and parked in the shade for me! Car was cleaned and parked in the shade for me! More

by craig.bronson Verified Customer Verified Customer

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Austin and Harry were absolutely great. Handled our car purchase with ease and honesty . Highly recommend and now we are Hyundai members . Don’t lose these guys they are good ! Handled our car purchase with ease and honesty . Highly recommend and now we are Hyundai members . Don’t lose these guys they are good ! More

by COCOJJFL Verified Customer Verified Customer

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Have only had good experience here. Always excellent service. Helpful workers. Easy to schedule and quick turnaround. Always excellent service. Helpful workers. Easy to schedule and quick turnaround. More

by kaj818 Verified Customer Verified Customer

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They listen to my problem with what’s going on with car. Then they recommend the best option to fix the problem. Then they recommend the best option to fix the problem. More

by sew4kathy Verified Customer Verified Customer

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Dropped my car Friday morning. They didn’t call, next day found NO work done!!! They didn’t call, next day found NO work done!!! More

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Getting into this vehicle was a good deal. but extras.karr security.program.and. other warranty don't think it was necessary.to make the deal on car. but extras.karr security.program.and. other warranty don't think it was necessary.to make the deal on car. More

by georgevsanchez Verified Customer Verified Customer

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We’re repeat customers due to their outstanding customer service as well as their service department. service as well as their service department. More

by jillsaffee Verified Customer Verified Customer

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