Austin Penman

We had the best buying experience with Austin Penman at Lexus of Sarasota. He took his time and listened to what we were looking for and took the time to have us explore the IS, ES, and RX. We settled on Lexus of Sarasota. He took his time and listened to what we were looking for and took the time to have us explore the IS, ES, and RX. We settled on the RX 350h and couldn’t be happier. Austin has also continued to take care of us post sale and exceeding all expectations. More

by CHASSEKEITH Verified Customer Verified Customer

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ad an excellent experience at the Lexus dealership and couldn’t be more impressed with the level of professionalism and customer service. From the moment I walked in, the staff was welcoming, attentive, a couldn’t be more impressed with the level of professionalism and customer service. From the moment I walked in, the staff was welcoming, attentive, and genuinely focused on making the experience smooth and enjoyable. More

by KATYR19 Verified Customer Verified Customer

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The communication was excellent, treated will respect, and they were willing to answer all my questions! and they were willing to answer all my questions! More

by gmrrakes Verified Customer Verified Customer

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Austin and the team over at Lexus of Sarasota were a breeze to work with from start to finish. They not only made the process to follow, but also lead with transparency, and kept close to make sure ever breeze to work with from start to finish. They not only made the process to follow, but also lead with transparency, and kept close to make sure everything was answered. Would absolutely recommend going with them again. More

by lexus.retry085 Verified Customer Verified Customer

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Austin ordered my new gx 550, explaining the process along the way. Everything went as planned and was a great experience overall!! along the way. Everything went as planned and was a great experience overall!! More

by joepelletierjr Verified Customer Verified Customer

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We had a very good experience working with Austin Penman online making this purchase. He did a great job helping us with videos, photos, etc. online making this purchase. He did a great job helping us with videos, photos, etc. More

by georgehm512 Verified Customer Verified Customer

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I have bought about 25 new cars in my life, and I have never been treated better than how I was be the people at Sarasota Lexus. never been treated better than how I was be the people at Sarasota Lexus. More

by DavidRussell015 Verified Customer Verified Customer

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Day of sale great was great, has been a bit bumpy since. They have a lot of construction going on now, so maybe that is it. They have a lot of construction going on now, so maybe that is it. More

by jayg8tor Verified Customer Verified Customer

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We reached out to Lexus of Sarasota, mainly because they were a few thousand cheaper on a new ES350. I expected to have the fees, delivery, and extras make up for the difference between here (Nashville) and were a few thousand cheaper on a new ES350. I expected to have the fees, delivery, and extras make up for the difference between here (Nashville) and there, but to our surprise the fees were standard and did not amount to much. The best part about this transaction was the preparation by Austin. The guy knew the drill well, and had every step of the way covered. We thought doing this transaction from 600+ miles away would be tough, but his experience in it all was very reassuring and made it quite easy. It was about the easiest car transaction I've ever been a part of. All statements and promises he made were followed through. No surprises. Things were straightforward. We got the car, and everything was A+ perfect. This isn't just a review; this is a recommendation. This is what one should expect from Lexus, and he delivers on their behalf. More

by shafe10 Verified Customer Verified Customer

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My experience with Lexus of Sarasota has been excellent. Everyone from the beginning until the end was very professional and easy to work with. Everyone from the beginning until the end was very professional and easy to work with. More

by TWSHAFER Verified Customer Verified Customer

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