Austin Neville

A very professional staff and pleasure to deal with. Bill Brenke is an awesome salesman he kept me informed during the whole process. Highly recommend them. Bill Brenke is an awesome salesman he kept me informed during the whole process. Highly recommend them. More

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Had my truck for 27 hours and did nothing to it Had my 350 truck in for service they had it all day and did not touch it I called they said they had to pull one of the guys that was to work on my tr Had my 350 truck in for service they had it all day and did not touch it I called they said they had to pull one of the guys that was to work on my truck so they could work some where else. I'm a senior and a women so I guess I don't count. I call the next day and they told me to come and get it that they couldn't work on it didn't have the people. So that was 27 hours with no truck. Then I ask them to send the car for me HA HA I walk over there I live 2 miles away and it was 37 out and windy. I'm a senior and a women so I guess they were putting the screw to me. I will not go back there and I will tell anyone how they treated me. I will say that the Quick Lane was better Matt and Austin were good to me to bad the service department wasn't. It is not the first time this has happen to me there. But I have learn my lesson. I thought Doctor offices were bad but Briarwood Service SUCKS if I know were to call downtown to complain I would in a heartbeat. More

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Good service from all Briarwood Ford employees. I have taken our cars to Briarwood for at least ten years. I have always been satisfied with the service from the write-up people and the mechanics I have taken our cars to Briarwood for at least ten years. I have always been satisfied with the service from the write-up people and the mechanics. The last time I was in Austin Neville took care of my car. I have always been satisfied with the service I have received from the Briarwood employees. More

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