Austin Moore
Austin Moore at Sam Pack's Five Star Ford Carrollton
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Austin Moore

Fleet Sales

Sam Pack's Five Star Ford Carrollton

1635 S Interstate 35E
Carrollton, TX 75006

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5.0
46 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

4 yrs, 9 mos

Languages Spoken

English English

5.0

46 Reviews

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46 Reviews of Austin Moore

February 28, 2024

Dealership Rating
Employee Rating

Best buying experience in my car buying life hand down will recommend him to any of my family/friends who are looking to buy a new car. The easiest and stress free experience I have ever had. You guys now More

by Smcpherson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Guerra, Richard Arledge , Kevin moore

Feb 29, 2024

Sam Pack's Five Star Ford Carrollton responded

Smcpherson, Thank you for taking the time to share your feedback. Congratulations on your new Ford! Don't hesitate to call 972-242-6415 with new car questions. We are here to help you fully enjoy your new Ford. Best regards, Trey Russell, General Manager

August 22, 2023

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Employee Rating

Incredible service! Austin always kept me included with what was going on during the sale. He searched and found the perfect truck for my application! He is my sales More

by David Bynum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 22, 2023

Sam Pack's Five Star Ford Carrollton responded

David, Thank you for shopping at Five Star Ford Carrollton. Austin and our staff remain available for questions about your truck at 972-242-6415. We are grateful for the chance to help with your vehicle needs and we will be excited to see you again. Take care, Trey Russell, General Manager

August 11, 2023

Dealership Rating
Employee Rating

Austin was amazing to work with! He made sure we had everything we were looking for in a truck and made the buying/trade in process quick and easy! He made sure to find us the best More

by kg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Moore

Aug 12, 2023

Sam Pack's Five Star Ford Carrollton responded

Kg, It is great to hear from you! Thank you for recommending Austin, Kevin, and Five Star Ford Carrollton. Congratulations on the purchase of your Ford and call on us at 972-242-6415 with technical or care questions. We are here for you. Sincerely, Trey Russell, General Manager

Aug 11, 2023

kg responded

Austin was amazing to work with! He made sure we had everything we were looking for in a truck and made the buying/trade in process quick and easy!

August 10, 2023

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Employee Rating

Austin gave us the highest value for our trade in and helped us get the lowest price for a new truck. He was very responsive and the process was very quick. More

by Brad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 11, 2023

Sam Pack's Five Star Ford Carrollton responded

Brad, We're honored to have had the opportunity to serve you at Five Star Ford Carrollton. Don't hesitate to reach Austin or me at 972-242-6415 when you have questions about your truck. It is our goal to help you fully enjoy your ride. Thank you for your great endorsement. Sincerely, Trey Russell, General Manager

December 08, 2022

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Employee Rating

Austin was a great and professional salesman. He made sure we received exactly what we were looking for and made the purchase process smooth and enjoyable. He went above and beyond and even held More

by sbowie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2022

Sam Pack's Five Star Ford Carrollton responded

Thank you, sbowie! It is great to know you found working with Austin and the Five Star Ford Carrollton staff efficient. We hope to have the chance to help you with future vehicle needs. Stop by or give us a call at 972-242-6415. Best Regards, Trey Russell, General Manager

November 29, 2022

Dealership Rating
Employee Rating

Austin was a great salesman from start to finish. I can’t thank him enough for what he did. He did exactly what he said he was going to do from day one and follow through with me every step of the wa More

by Pfisher
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 29, 2022

Sam Pack's Five Star Ford Carrollton responded

Pfisher, It is great to know your Five Star Ford Carrollton experience was a good one. Austin and our staff welcome the opportunity to help you enjoy your new Ford. Stop by or give us a call at 972-242-6415. Let us know when you need our vehicle advice. Thank you, Trey Russell, General Manager

November 29, 2022

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Employee Rating

Austin is a great guy he has an appreciations for older/vintage automobiles. He took the time to send me pictures and have the F250 truck cleaned up before having me drive 45 minutes to the site. Aft More

by Ben
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 30, 2022

Sam Pack's Five Star Ford Carrollton responded

Ben, Thank you for your endorsement of Austin and Five Star Ford Carrollton. Knowledgeable customers and honest transactions are important and we are happy we could offer you both. Let us know when questions arise with your truck at 972-242-6415. We continue to be here for you. Take Care, Trey Russell, General Manager

November 14, 2022

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Employee Rating

Very friendly and professional. Would highly recommend Austin and Sam Pack Chevy to friends and family More

by bluirette81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 15, 2022

Sam Pack's Five Star Ford Carrollton responded

Congratulations on your new vehicle, bluirette81! Thank you for recommending Five Star Ford Carrollton. We look forward to all of your automotive questions at 972-242-6415. We appreciate you, Trey Russell, General Manager

November 10, 2022

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Employee Rating

Everything when great. Austin went above and beyond for this car deal. They also gave the most for my trade More

by Mplxwc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Moore

Nov 11, 2022

Sam Pack's Five Star Ford Carrollton responded

Mplxwc, It is great to hear your shopping experience with Austin went so well. We look forward to seeing you again at Five Star Ford Carrollton. Customer service continues when you call us at 972-242-6415. Thank you for your recommendation and business, Trey Russell, General Manager

November 07, 2022

Dealership Rating
Employee Rating

We have purchased several vehicles from Five Star Ford and have always had a great experience. Our salesman Austin Moore was a joy to work with. If I had a question Austin had the answer. Thanks Austin fo More

by weberippy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Moore

Nov 08, 2022

Sam Pack's Five Star Ford Carrollton responded

Thank you, weberippy, for shopping at Five Star Ford Carrollton. To help you understand your vehicle's technology and fully enjoy your Ford, continue to reach us at 972-242-6415. We all appreciate your recognition of Austin's efforts and his service and we hope to see you again soon. Best Regards, Trey Russell, General Manager

Nov 07, 2022

weberippy responded

Sam Pack's Five Star Ford Carrollton 5 out of 5 Stars Nov 7, 2022 weberippy We have purchased several vehicles from Five Star Ford and have always had a great experience. Our salesman Austin Moore was a joy to work with. If I had a question Austin had the answer. Thanks Austin for all your help. If you need a Ford ask for Austin Moore not only is he professional knowledgeable and friendly he is a Veteran. Thank you for your service young man.

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