Austin Mercer
Austin Mercer at Walker Ford
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Austin Mercer

Accessories Coordinator

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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5.0
13 Reviews

Dealership Experience

1 yr

Industry Experience

10 yrs

Specialties & Trainings

Sales Expert

Automotive Technician

5.0

13 Reviews

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13 Reviews of Austin Mercer

November 16, 2024

Dealership Rating
Employee Rating

Brian came out to meet me. He listened carefully and directed me to the correct vehicle. A live agent is most valuable. Finance and Accessory folks were helpful as well. More

by LEEMCC44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Hall, Jackson Hall

Nov 19, 2024

Walker Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Walker Ford Company. Please let us know if there is ever anything else we can do for you! Safe travels!

November 01, 2024

Dealership Rating
Employee Rating

Shawna was wonderful from start to finish. I will definitely recommend my friends to her. Thank you again More

by youdreaminc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawna Hargett

Nov 04, 2024

Walker Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

October 18, 2024

Dealership Rating
Employee Rating

Excellent service every step of the way, especially from Shawna Hargett who was outstanding in her professionalism, knowledge and courteous follow up! More

by mjam121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawna Hargett

Oct 20, 2024

Walker Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 17, 2024

Dealership Rating
Employee Rating

Shawna was wonderful Highly knowledgeable about my new 2025 Ford Escape Hybrid Pleasant atmosphere Totally dedicated her time to me and my needs Highly recommend 5+ Stars More

by Susie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawna Hargett, Jackson Hall

Oct 19, 2024

Walker Ford responded

Hi Susie, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2024

Dealership Rating
Employee Rating

The best sales, management and service team. I was very stressed from Hurricane Helene when I lost my Red Mustang. My condo was also flooded and was making preparations to pack to move out for More

by mapbeach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 12, 2024

Walker Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 05, 2024

Dealership Rating
Employee Rating

Shawna was the best at presented the vehicles that I was interested in. I had said I would never own a Ford, but Shawna showed me all the reasons I should. So on what would have been my Fathers 87th birthda More

by drvwball
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawna Hargett, Jackson Hall

Sep 21, 2024

Walker Ford responded

Hi, your comments keep us motivated and working hard for all our guests! At Walker Ford Company, we value our customers and we look forward to seeing you on your next visit. Take care!

May 28, 2024

Dealership Rating
Employee Rating

They are very helpful and friendly people! I’ve been going here since 2017 and there is no other place I’d rather go. More

by GLICONSULT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Katt

May 30, 2024

Walker Ford responded

We're thrilled to hear about your positive experiences with us since 2017! Thank you so much for your loyalty and kind words.

May 11, 2024

Dealership Rating
Employee Rating

Friendly, experienced, kind, courteous, I have purchased every vehicle I've owned for in Florida five vehicles now your kindness is the reason I keep coming back! I want to thank Tracy Affrunti who have bee More

by jeddy7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 15, 2024

Walker Ford responded

Thank you so much for your kind words and for choosing us for your past five vehicles! We strive to create a friendly and courteous atmosphere, and we're thrilled to hear we've achieved that for you.

April 17, 2024

Dealership Rating
Employee Rating

Kevin Jewel was the best sales consultant ever! He was very professional, knowledgeable, friendly and simply OUTSTANDING. He guided my wife and I to the perfect decision in replacing our Jeep with More

by SHIVANGP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Jewel, Jackson Hall

Apr 18, 2024

Walker Ford responded

Thank you so much for this wonderful review of our team, we always strive to provide the best customer service and are glad that was the case! We hope to see you again soon, until then take care!

April 16, 2024

Dealership Rating
Employee Rating

Very friendly and neighborly staff. And always quick to respond to any of my questions or concerns. More

by hartcj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Walker Ford responded

Thank you for your kind words and for noticing our commitment to excellent customer service. We're always here to help with your questions and concerns!

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