Austin McCutcheon | Page 9

The service area was clean. The staff was pleasantc and provided good communication. I was very happy with my visit. The staff was pleasantc and provided good communication. I was very happy with my visit. More

by CJSCHR Verified Customer Verified Customer

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Dealer is good but need to start taking care of customer car more when the car is at service center for more then a Month. Specifically around cleaning car inside and outside after service. They were prett car more when the car is at service center for more then a Month. Specifically around cleaning car inside and outside after service. They were pretty supportive for entire process though. More

by PPANCHAL112 Verified Customer Verified Customer

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I’ve answered about 3 surveys already and all I had done was an oil change. Also a recall was taken care of. I had a great experience as always!! was an oil change. Also a recall was taken care of. I had a great experience as always!! More

by Happlie Verified Customer Verified Customer

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Fantastic service. Was accommodated by getting in the same day for urgent service. Very satisfied. Was accommodated by getting in the same day for urgent service. Very satisfied. More

by jm Verified Customer Verified Customer

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Very friendly organized and clean good communication excellent service great waiting area and clean always excellent service great waiting area and clean always More

by PANANICA05 Verified Customer Verified Customer

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Very good service. Our point person for the repair was very helpful and very informative Our point person for the repair was very helpful and very informative More

by c_merton Verified Customer Verified Customer

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I was welcomed by the staff, quickly gathered the information regarding my appointment, clarified the services being performed and got started on servicing my vehicle. They provided periodic updates information regarding my appointment, clarified the services being performed and got started on servicing my vehicle. They provided periodic updates and let me know when my car was finished. The service was prompt and professional! More

by tmmccracken65 Verified Customer Verified Customer

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Good service Friendly team Clean place Calling you by name like they know So professional by name like they know So professional More

by mnblackcarservice.com Verified Customer Verified Customer

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Professional, Communicated well with me on my car, Efficient, Easy to get an appointment, Did the job right the first time. Efficient, Easy to get an appointment, Did the job right the first time. More

by RevDocAnita Verified Customer Verified Customer

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After 2 visits, still don’t have my service reminder cleared. My concierge pickup went smoothly. I didn’t get any communication for over 4 hours. I spent 15 minutes and 38 minutes on 2 calls to find out cleared. My concierge pickup went smoothly. I didn’t get any communication for over 4 hours. I spent 15 minutes and 38 minutes on 2 calls to find out what was happening. I got my car back without new windshield wipers and the software reset I requested. I brought it in again, asking for those 2 things as well as clearing the service reminder. They forgot the last. When I got the survey, I wrote to the service advisor to ask to have this rectified before I did the survey. I got no response. More

by jfwalters Verified Customer Verified Customer

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