Austin Kohler

I would have given less than 0 star if there was any. Had and still experiencing one of the worst customer service ever. The sad part of it is that management is the one that ruins even the average custo Had and still experiencing one of the worst customer service ever. The sad part of it is that management is the one that ruins even the average customer service experience you received from sales reps. The reputation of this place is just so bad that they care less trying to do differently. Management can not keep its words and doesn't imagine the liability they expose the dealership to. I bought two cars at the same time, and 2 months later I still can't come into possession of 1 of them because off runarounds that I keep getting from management (first pretending backorder part, and now other issues with the car that they are trying to fix,.....) Overall, I will never again conduct business with this dealership and forbid anyone who is out for a great experience to even approach this place. More

by CAMER BUYER Verified Customer Verified Customer

Report | Print

I have purchased mini vehicles from Austin and Jody and pleased every time with their professionalism and customer service. pleased every time with their professionalism and customer service. More

by RJ7 Verified Customer Verified Customer

Report | Print

Great dealership! It was a easy process and also they delivered my vehicle ASAP! Will most definitely recommend It was a easy process and also they delivered my vehicle ASAP! Will most definitely recommend More

by slickro01 Verified Customer Verified Customer

Report | Print

Very Pleasant Buying Experience. My Thanks to, Austin and Jay, both great guys. No Pressure, the info and assistance they provided was very helpful. My Thanks to, Austin and Jay, both great guys. No Pressure, the info and assistance they provided was very helpful. More

by NPULLANO245 Verified Customer Verified Customer

Report | Print

Austin was great. Answered all of my questions and gave me all of the details I wanted. No pressure - very professional. Met with him 3 times - and we had multiple Answered all of my questions and gave me all of the details I wanted. No pressure - very professional. Met with him 3 times - and we had multiple texts back and forth. He always responded quickly. More

by steve@dsa-atl.com Verified Customer Verified Customer

Report | Print

Austin made it a great and smooth experience with his professionalism and knowledge. He is the kind of salesman everyone would like to deal with when buying a car! professionalism and knowledge. He is the kind of salesman everyone would like to deal with when buying a car! More

by Maria Navarro Verified Customer Verified Customer

Report | Print

Service Department. Going here since almost 20 years. Very friendly, professional and knowledgeable service advisors. Going here since almost 20 years. Very friendly, professional and knowledgeable service advisors. More

by Klaus Verified Customer Verified Customer

Report | Print

A great place to buy your Jeep. Austin is a great guy to work with, and he explains the features well for Jeep I was looking. Austin is a great guy to work with, and he explains the features well for Jeep I was looking. More

by Sam Verified Customer Verified Customer

Report | Print

We’ve purchased several cars from Palmer Dodge, and every experience has been excellent! Austin Kohler was fantastic—knowledgeable, patient, and truly dedicated to helping us find the perfect vehicle. Highly experience has been excellent! Austin Kohler was fantastic—knowledgeable, patient, and truly dedicated to helping us find the perfect vehicle. Highly recommend! More

Report | Print

Helped with the transaction but wow jay Tremblay should have taken care of my dad. Bad wheelsensors in a car should have been paid for fully. have taken care of my dad. Bad wheelsensors in a car should have been paid for fully. More

by B.ANDREW.CAMACHO Verified Customer Verified Customer

Report | Print