Dealership Experience
5 yrs, 2 mos
Industry Experience
9 yrs, 5 mos
Languages Spoken
English
110 Reviews
Write a Review110 Reviews of Austin Hernandez
November 02, 2025
My wife and I purchased a new Honda HR-V from Ricky Castillo and we were very pleased with how things went. Ricky and his sales manager gave me a good price upfront and stuck with it. Ricky put us at e Castillo and we were very pleased with how things went. Ricky and his sales manager gave me a good price upfront and stuck with it. Ricky put us at ease throughout the whole process. He kept his eye out for when our vehicle was coming into the dealership and kept us informed. The day our HR-V came in, Ricky and the service department worked to get the vehicle ready and we were picking it up that night. Austin made the paperwork process go very smoothly. With our purchase completed, Ricky explained some features on our new Honda, answered our questions and off we went with our new vehicle and a smile on our faces. Ricky, Ryan and Thomas were all great and honestly every Regal employee we came across that day was friendly and welcoming. Thank you Ricky and thank you to everyone at Regal Honda. More
Other Employees Tagged: Thomas Farris, Ryan Campbell, Ricardo "Ricky" Castillo
October 31, 2025
Great customer service. Very friendly. Mr Campbell kept his word of being fair n honest. Mr Wilkins has a lot knowledge of honda and great customer service. I, will defi Very friendly. Mr Campbell kept his word of being fair n honest. Mr Wilkins has a lot knowledge of honda and great customer service. I, will definitely recommend this dealership. More
Other Employees Tagged: Sheron Wilkins, Ryan Campbell , He was in training don't remember his name. Very respectful and knowledgeable.
October 29, 2025
Super excited about my new Pilot. I’ve never driven one before but it feels great. I’ve never driven one before but it feels great. More
Other Employees Tagged: Ray Taylor, Jerome Nesbeth
October 25, 2025
The new Honda Accord offers a smooth ride, a comfortable and spacious interior, and intuitive technology. It balances performance and fuel efficiency well, making it ideal for daily driving. Overall, it's a and spacious interior, and intuitive technology. It balances performance and fuel efficiency well, making it ideal for daily driving. Overall, it's a reliable and well-rounded vehicle that meets my expectations. More
Other Employees Tagged: Thomas Farris, Jerome Nesbeth
October 17, 2025
Great customer service ,friendly and knowledgeable ,will recommend to friends and family,Daziel and Thomas in the management deportment and sales department recommend to friends and family,Daziel and Thomas in the management deportment and sales department More
Other Employees Tagged: Thomas Farris, Baziel Cabrera, Ricardo "Ricky" Castillo
October 09, 2025
Easiest car buying experience of my life. It took me less than 30 minutes to get a deal done! And 15 minutes or less to get the paperwork signed and car delivered. Thank you! It took me less than 30 minutes to get a deal done! And 15 minutes or less to get the paperwork signed and car delivered. Thank you! More
Other Employees Tagged: Josh Woodard, Thomas Farris, Jhonatan Marte
October 01, 2025
Very pleasant and helpful staff. I felt like Sheron really listened to what I was looking for in a vehicle. I felt like Sheron really listened to what I was looking for in a vehicle. More
Other Employees Tagged: Sean Bryant, Sheron Wilkins, Thomas Farris , Lisa B
September 09, 2025
This dealership has honest sales staff, from bottom to top. They worked with us for over a month to find the exact car we wanted, and delivered on their promises. top. They worked with us for over a month to find the exact car we wanted, and delivered on their promises. More
Other Employees Tagged: Thomas Farris, Issa Bendeck, Bradley Beresford
August 31, 2025
The dealers treated me good as a Veteran and they helped me sign the forms electronically from my home. They delivered my 2025 Honda CR-V EX-L to my driveway. I like the leather seats and remote engine star me sign the forms electronically from my home. They delivered my 2025 Honda CR-V EX-L to my driveway. I like the leather seats and remote engine start. Cristian, Thomas and Austin I give 10 stars. More
Other Employees Tagged: Thomas Farris, Cristian Caldera
August 20, 2025
Fantastic and friendly service. Every one is very kind and friendly and don’t pressure anything Every one is very kind and friendly and don’t pressure anything More
Other Employees Tagged: Sean Bryant , Johnathan

