Austin Gressett
Austin Gressett at My Lakeshore Subaru
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Austin Gressett

Sales Consultant

My Lakeshore Subaru

16605 112th Ave
Nunica, MI 49448

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not yet
rated
61 Reviews

Certified Subaru Sales Consultant. Love to help find people the right vehicle for their needs! Originally from Grand Haven MI. I have 2 boys and 2 dogs. Currently residing in North Muskegon, where my kids play Football, Basketball and Baseball. Subaru Guru at your service!

Dealership Experience

11 yrs, 3 mos

Industry Experience

11 yrs, 3 mos

not yet
rated

61 Reviews

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61 Reviews of Austin Gressett

July 24, 2023

Dealership Rating
Employee Rating

Amazing work done by a good group of people. Our vehicle came in just as we ordered it. More

by lennielcole1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 24, 2023

My Lakeshore Subaru responded

Thank you for the 5 Star review! We're so glad to hear Austin and our Subaru team created such a positive experience for you while purchasing your new Subaru! We appreciate you giving us the opportunity to earn your business.

April 16, 2023

Dealership Rating
Employee Rating

Very disappointed that the dealer would not deliver the vehicle to my home or meet me half way and would not finish the paperwork thur doc u sign . More

by hermandees
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregory Ireland

Apr 17, 2023

My Lakeshore Subaru responded

Thank you for the review! We appreciate you bringing your frustrations during your buying process to our attention. Our team is best equipped to go over vehicle financing, features and service at our dealership. Most manufacturers require new vehicles be delivered directly to the dealer for this reason. We always strive to create the best experience possible for our customers. If you would like to discuss your new car buying process further with our Sales Manager, please let us know. We appreciate you trusting us with your business! Enjoy your new Toyota!

March 20, 2023

Dealership Rating
Employee Rating

They helped me find the ideal car for my family, in a friendly and professional way. Plus the lifetime power train warranty is a major differentiator from other dealers. What’s not to love about these More

by DD2000
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 21, 2023

My Lakeshore Subaru responded

Thank you for the 5 Star review! We're so glad to hear Austin created a positive car buying experience for you! We appreciate you trusting us with your business.

February 07, 2023

Dealership Rating
Employee Rating

Sold me a car with spark plugs stuck in it. Also one that over heats periodically as you driver. I know it was as-is...but you still dont sell cars like that whithout making that information kn More

by Tracefisher75
Recommend Dealer
No

February 07, 2023

Dealership Rating
Employee Rating

Austin did a great job from lining up the test drives to answering questions and working through the details. It all went just like it should. Highly recommend this dealership and this salesman. More

by jbole
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 08, 2023

My Lakeshore Subaru responded

Thank you for the 5 Star review! We're so glad to hear Austin created a positive car buying experience for you! We appreciate you trusting us with your business.

February 04, 2023

Dealership Rating
Employee Rating

Austin was very professional and patient. So far very pleased with our purchase of the Crosstrek More

by Rmarth84
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bill Ferry

Feb 06, 2023

My Lakeshore Subaru responded

Thank you for the review! We're so glad to hear our team created a positive car buying experience for you! We appreciate you trusting us with your business.

January 23, 2023

Dealership Rating
Employee Rating

We had great service and communication from Austin. Even though my car was delayed, they did their best to help out. Overall we had a great experience. More

by adam-erica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Ferry , Eric Nelson

Jan 25, 2023

My Lakeshore Subaru responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

January 10, 2023

Dealership Rating
Employee Rating

I came in interested and was treated kindly. I really appreciate never feeling pressured about anything. Many different options were provided but never forced. I’m extremely happy about my purc More

by Sarah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Unfortunately I don’t remember the name in the finance department but he was great too

Jan 11, 2023

My Lakeshore Subaru responded

Thank you for the 5 Star review, Sarah! We're so glad to hear Austin created a positive experience for you! We appreciate you trusting us with your business.

January 07, 2023

Dealership Rating
Employee Rating

Went in for a "scheduled"recall on 1 yr old Highlander. It was a Thursday, not too busy. Was told it was going to be a hour for a reprogram. Checked in after an hour and a half as was told another 15 minu More

by mcphersonj57
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Katie Brown, AnDre' Coffee, Rob Gould, Steve Devries, Morgan Griswold , Thomas Balaskovitz, Brandon Baty, Kaitlyn Budy, Charlie Knapp

Jan 07, 2023

My Lakeshore Subaru responded

We appreciate you taking the time to bring this to our attention. Our Assistant Service Manager, Jim Pruit, would like to speak with you about your recent service experience with us. Please give him a call at your earliest convenience: (231) 291-1428

December 29, 2022

Dealership Rating
Employee Rating

I dont like having to write a review that you e-mail me. Leve this section off please. Last time I do a survey from you if this is on here. Thank you Now it want me to pick people who worked on my car More

by thepitaplace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Brown, AnDre' Coffee, Rob Gould, Steve Devries, Morgan Griswold , Thomas Balaskovitz, Brandon Baty, Kaitlyn Budy, Charlie Knapp

Dec 30, 2022

My Lakeshore Subaru responded

Thank you for the 5 Star review! We appreciate your feedback, and have passed it along to our marketing team. Thank you for trusting us with your business!

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