Austin Downey
Austin Downey at Roswell INFINITI of North Atlanta
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Austin Downey

Digital Marketing Manager

Roswell INFINITI of North Atlanta

11405 Alpharetta Hwy
Roswell, GA 30076

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46 Reviews

5+ years in the business. I've sold Infiniti, Genesis, and Hyundai brands. I make it my goal to help people find the perfect vehicle for their lifestyle. In my free time, I love swimming, biking, running, skiing, rock climbing, and disc golfing. So, I'm pretty easy going. Let me be your ally in automotive.

Dealership Experience

6 yrs, 5 mos

Industry Experience

9 yrs, 4 mos

Languages Spoken

English English

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rated

46 Reviews

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46 Reviews of Austin Downey

September 22, 2023

Dealership Rating
Employee Rating

Very good service, excellent . Service representative extremely helpful. Work was performed quickly and very efficient More

by Johnconway12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2023

Roswell INFINITI of North Atlanta responded

Thank you so much for your review, we very much appreciate you and your patronage! Please let us know if you need anything in the future, we're always here to help!

March 10, 2023

Dealership Rating
Employee Rating

I had a wonderful experience with Infiniti of North Atlanta. I found the car I wanted, contacted Jennifer, and drove from NC to pick up the car of my dreams. When we got to the dealership everything wa More

by heather
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 14, 2023

Roswell INFINITI of North Atlanta responded

Thank you so much for your review. We appreciate you and your patronage. Please let us know if there's anything we can do for you in the future, have a good day!

March 15, 2022

Dealership Rating
Employee Rating

Erin Clark is amazing! !!!!!! Super Kind and personable. Makes sure you’re getting the best deal with the best customer service ever!!!!!! Love her💙💜 More

by Christinanoel1985
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derrick Baker, Rob Pruett , Erin Clark, Elizabeth Marshall

Mar 17, 2022

Roswell INFINITI of North Atlanta responded

Christinanoel1985, your wonderful feedback and rating mean a lot to us.

January 06, 2022

Dealership Rating
Employee Rating

I have to say I had the best day experience at Roswell Infiniti , Erin Clark was extremely helpful and professional and got me more then I expected I'd give her and that dealer 15 out of 10 stars ⭐️, than More

by elenahiggins72
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derrick Baker , Erin Clark, Natasha Patterson

Jan 11, 2022

Roswell INFINITI of North Atlanta responded

Elenahiggins72, we are so pleased you enjoyed your visit to Roswell Infiniti Of North Atlanta!

July 07, 2021

Dealership Rating
Employee Rating

We waited in the lobby, complete with complimentary snacks and drinks, while they serviced the car. Everyone is always very friendly, and they get the job done in a timely manner. More

by Todd Lloyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: I think we worked with Austin - he looks familiar.

Jul 13, 2021

Roswell INFINITI of North Atlanta responded

Thank you so much for your review, we very much appreciate you and your patronage! Please let us know if you need anything in the future, we're always here to help!

June 30, 2021

Dealership Rating
Employee Rating

Great Service, Great Team of professionals. The waiting time was short and that was great. More

by AMRATP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Crutchfield

Jul 02, 2021

Roswell INFINITI of North Atlanta responded

Amratp, thank you for your kind words and this wonderful review!

Jul 03, 2021

AMRATP responded

Your team deserves what is due

May 27, 2021

Dealership Rating
Employee Rating

Everyone is really attentive, efficient and professional and the services are always fast! Easy to make an appointment online, service is fast and great customer service More

by RGILBERT1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Derrick Baker, Rob Pruett , Josh Andrews, Bill Gray, Reginald Johnson

Jun 08, 2021

Roswell INFINITI of North Atlanta responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 14, 2021

Dealership Rating
Employee Rating

Great Team there!!! They work hard for their customers!!!! Anthony Smith and Reggie was the best 2 reps. (Sales and Finance department) I planned on buying another vehicle in the future. More

by DEMETRIC1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Derrick Baker, Anthony Smith , Reginald Johnson

Apr 15, 2021

Roswell INFINITI of North Atlanta responded

Hi Demetric1! We appreciate your positive review about your recent experience with us! Please let us know if you need anything!

December 02, 2020

Dealership Rating
Employee Rating

Prompt response to email inquiry. Informed Sales Representative (Elizabeth). Extended test drive in a variety of driving conditions. One of the best car buying experiences. Smooth finance process. D More

by miles.patterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bill Gray, Reginald Johnson, Elizabeth Marshall

Feb 12, 2021

Roswell INFINITI of North Atlanta responded

Miles.patterson, we really appreciate your feedback!

October 30, 2020

Dealership Rating
Employee Rating

Very good dealership happy to have my car serviced Very good dealership happy to have my car serviced there good price good service Just have to travel from Canton to get there It is worth the eff More

by MURRAYFMICHAELS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Derrick Baker , Josh Andrews, Reginald Johnson

Feb 12, 2021

Roswell INFINITI of North Atlanta responded

Hello Murrayfmichaels, thank you; we appreciate your feedback!

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