Austin Dockendorf

The staff is very helpful, answering questions and taking the time to walk through information the time to walk through information More

by jhoehle Verified Customer Verified Customer

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Its weird how they run the service department and how its set up. You dont just walk up to a desk and get help you have to wait out side little rooms for a rep. To help you. And they want you with the same r set up. You dont just walk up to a desk and get help you have to wait out side little rooms for a rep. To help you. And they want you with the same rep. My rep was good no problems. You toyota app sucks and doesnt work. I got sent a link so I can check my status. The link pulled up my rep's name and nothing else. Said to download the app. The app downloaded wouldn't even let you log in as it keeps flashing an alert message saying need username and password. Which it would not let you off the alert message to put any information in. Please work these kinks out for smoother experience for customers. People were friendly More

by MORGANLAMMLE Verified Customer Verified Customer

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Excellent service and customer care! Quick and simple servicing and try to give you the best deals Quick and simple servicing and try to give you the best deals More

by Renstromjessica Verified Customer Verified Customer

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Wonderful and Professional Service by all staff, including great waiting area, TVs and good coffee.. including great waiting area, TVs and good coffee.. More

by Michael T Bauer Verified Customer Verified Customer

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I have purchased a few vehicles from this dealership. And once again we were very pleased with the way we were treated and their degree of professionalism. And once again we were very pleased with the way we were treated and their degree of professionalism. More

by ALRLIEN Verified Customer Verified Customer

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St. Cloud Toyota is the best of the best in every respect. We recently purchased two new vehicles at St. Cloud Toyota. Just had the first complimentary service at 5000 miles on one of the two. In respect. We recently purchased two new vehicles at St. Cloud Toyota. Just had the first complimentary service at 5000 miles on one of the two. In and out in under one hour. 100% professional service writer and tech. There was a condition printout provided and the tech even provided a narrated video of the underside of the truck. That was a new one for me. We also have a Lexus that is serviced at Lexus of Wayzata. Lexus of Wayzata is a 10 but St. Cloud Toyota is a 12. They even provided a complimentary carwash. More

by BARDUCH Verified Customer Verified Customer

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Great experience. Everything is well organized. Love the new Camry I bought gets great gas mileage Everything is well organized. Love the new Camry I bought gets great gas mileage More

by JakeHanenburg26 Verified Customer Verified Customer

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Service was slow. In for warranty work and annual service which was supposed to be covered. The bill was over $700 on a vehicle with 5000 miles. Took another hour t In for warranty work and annual service which was supposed to be covered. The bill was over $700 on a vehicle with 5000 miles. Took another hour to resolve the billing issue. There has been a general slippage in the quality of service over the last year More

by dhigh2003 Verified Customer Verified Customer

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Godd response and follow up to requests. Friendly service. Got everything done in a timely manner. Friendly service. Got everything done in a timely manner. More

by ackwagner Verified Customer Verified Customer

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Austin was helpful and clear. He showed concern that I had a long time to wait He showed concern that I had a long time to wait More

by p-jkrueger Verified Customer Verified Customer

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