Austin Devine
Austin Devine at Matthews KIA of Blakely

Austin Devine

Service Advisor

Matthews KIA of Blakely

3007 Scranton Carbondale Hwy, Suite 101
Blakely , PA 18447

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4.8
19 Reviews
4.8

19 Reviews

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19 Reviews of Austin Devine

November 22, 2025

Dealership Rating
Employee Rating

Austin was great fully explained problem and that it was covered by warranty. Thank you More

by redsfan3333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2025

Matthews KIA of Blakely responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

November 12, 2025

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Employee Rating

Took my wife’s 2024 Kia Sportage for an oil change and tire rotation. As usual the service department did an excellent job. Never feel rushed or made to feel like I’m a bother. Facilities are always clean More

by Rkittek2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2025

Matthews KIA of Blakely responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

October 31, 2025

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Employee Rating

Service was quick and efficient. Staff was excellent. Explained everything. Answered all my questions no hesitation. More

by nancie1101
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Houlihan

Nov 03, 2025

Matthews KIA of Blakely responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

October 29, 2025

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Employee Rating

Everyone that we’ve dealt with since moving to the Scranton have been wonderful. Facility is clean. I really like the texts that I get that keep me updated on the progress of the car. More

by Rkittek2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2025

Matthews KIA of Blakely responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

October 16, 2025

Dealership Rating
Employee Rating

This was a great experience and everyone was super nice and very helpful to make experience nice. More

by tiggerneeyore09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Young

Oct 20, 2025

Matthews KIA of Blakely responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

October 14, 2025

Dealership Rating
Employee Rating

They were very helpful in fixing my car. They gave me a rental car because I loved far away. They make you feel like you are very important and your car is the most important thing. More

by abealla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2025

Matthews KIA of Blakely responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

October 10, 2025

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Employee Rating

Austin was very helpful and kept me informed at all times. Work was done professionally and in a timely manner More

by ninajo66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2025

Matthews KIA of Blakely responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

September 14, 2025

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Employee Rating

Always courteous. And Friendly. Always respectful of the trials and tribulations of buying and owning a car in todays world. More

by AARON310
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Matthews KIA of Blakely responded

Hi Aaron- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

September 10, 2025

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Employee Rating

My car repair was relatively quick and fairly reasonably priced. I would come back in the future. More

by fuze45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

Matthews KIA of Blakely responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

August 07, 2025

Dealership Rating
Employee Rating

The visit was not bad. Quicker than other visits. I only made the appointment to get caught up on my recalls More

by aeljes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Matthews KIA of Blakely responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

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