Austin Deliberti
Austin Deliberti at Subaru of Port Richey
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Austin Deliberti

Service Advisor

Subaru of Port Richey

11613 U.S. Hwy 19
Port Richey, FL 34668

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3.7
9 Reviews
3.7

9 Reviews

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9 Reviews of Austin Deliberti

December 11, 2024

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Fast clean, has food and beverages. Wish it was closer to my house. Good people to deal with. More

by CZIVOLICH
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Recommend Dealer
Yes

November 21, 2024

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Great dealership with the exception of the finance department. The rep I had was awful. I have never experienced the pressure this rep put on me. I would have walked out if it wasn’t for the fact I’ve More

by RAWUSCG
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Recommend Dealer
Yes

September 13, 2024

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They are very courteous, patient and helpful. Every one in the service are very nice! More

by PATMAT013
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Recommend Dealer
Yes
Oct 14, 2024

Subaru of Port Richey responded

Hello PatMat013 Thanks for the high-rating and review of our service team. We thank you for your business and are here for your future maintenance and service needs.

September 12, 2024

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Well trained personnel and quality service. Easy to make an appointment. The waiting area is very comfortable. More

by RICHARDRNEILSON
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Recommend Dealer
Yes
Oct 14, 2024

Subaru of Port Richey responded

Hello RichardRNeilson, Thank you for the 5-star rating!! We're happy to know you found our online appointment scheduling process to be simple and easy to use, and knowing you enjoyed our comfortable waiting area. We look forward to servicing you and your vehicle in the future! Thank you again.

July 22, 2024

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The Dealership reached out to me to book a service appointment, which I did make for Sat at 9:30am, I have the conforming email to prove I had an appointment. I brought the car in, worked with the ad More

by Brian.sharf
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Recommend Dealer
No

Other Employees Tagged: Brian Skelton

Aug 13, 2024

Subaru of Port Richey responded

Dear Brian, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced during your recent visit. Your feedback is invaluable, and we are committed to addressing the issues you encountered. We are sorry to hear about the confusion regarding your appointment and the delay in servicing your vehicle. This is not the level of service we strive to provide, and we understand your frustration. We appreciate your patience and regret any inconvenience caused by the miscommunication and the subsequent delay. Kindly reach out to our Service Manager, Brian directly to ensure that your concerns are fully addressed and to arrange a convenient time for your service. We are committed to making this right and ensuring that your next visit is seamless and satisfactory. Thank you for bringing this to our attention, and we hope to have the opportunity to restore your confidence in our service. Best regards, The Subaru of Port Richey Team

June 07, 2024

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Always quick and efficient service. My car was in and out in no time. Elvin’s the best! More

by Guy
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Recommend Dealer
Yes
Jun 23, 2024

Subaru of Port Richey responded

Guy, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you had such a positive experience with our service team. It’s great to know that Elvin and the rest of our team were able to provide quick and efficient service, getting your car in and out in no time. We truly appreciate your kind words and look forward to serving you again in the future! Best regards, The Subaru of Port Richey Team

May 17, 2024

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Bought my car there 9 years ago, service experience. They do not inspect my car as papers shown after service. My headlight has been out for over a year & they marked they all work the last two service More

by passeroc
Purchase Time
Recommend Dealer
Yes
May 31, 2024

Subaru of Port Richey responded

Dear Passeroc, We apologize for the oversight during your car’s inspection at Subaru of Port Richey. We value your feedback and are committed to improving our service. We invite you back for a complimentary inspection to rectify the issues. Kindly reach out to our Service Manager, Brian, with any questions. Thank you for your patience. Best, Subaru of Port Richey Team

May 03, 2024

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Got an oil change, upon pickup was casually told there may be a major issue with my bearings. Wasn't given any more useful info. Had to go to a separate mechanic for an estimate and verification that the More

by Amanda T
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Recommend Dealer
No
May 03, 2024

Subaru of Port Richey responded

Hello Amanda, We are truly sorry to hear about your recent experience at Subaru of Port Richey. We understand your frustration and we apologize for any inconvenience caused. Our goal is to provide our customers with the best service possible, and it seems we fell short of that during your visit. Regarding the issue with your bearings, we understand that more information should have been provided to you. We will take this feedback and ensure that our team is more communicative about potential issues in the future. As for the estimate, we apologize for any misunderstanding. Our policy is to provide the most accurate estimates possible, which often requires the vehicle to be present and the owners approval for additional diagnostic time. However, we understand your point about providing an approximate estimate based on the information available from your previous visit. We will review our procedures to see how we can improve in this area. We value your feedback and your past patronage. We would appreciate the opportunity to make things right. Please feel free to contact our service manager directly at your earliest convenience to discuss this matter further. Thank you for bringing this to our attention! Best, The Subaru of Port Richey Team

April 27, 2024

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This dealer is very comfortable. Our Service Advisor, Merlyn Melendez provided excellent service and went above & beyond in providing us with professional advise and courteous servic More

by Jade Cano
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Recommend Dealer
Yes
Apr 27, 2024

Subaru of Port Richey responded

Hello Jade, Thank you for sharing your experience with us. We're delighted to hear from you and thrilled that you're pleased with Merlyn's attentiveness to you and your vehicle's needs. We're here for you when needed! And thank you for your valued business.

Apr 27, 2024

Jade Cano responded

Thank you again for excellent service, advise & customer care. Jade & Edwin Cano

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