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Austin Davey

Overview Reviews (225) Inventory (189)

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Austin Davey

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Austin Davey

Service Manager

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.7

225 Reviews

Overview Reviews (225) Inventory (189)

4.7

225 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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225 Reviews of Austin Davey

April 26, 2025

Dealership Rating

Employee Rating

Have already done so. They Are excellent! Very understanding and very concerned. Great people. A plus They Are excellent! Very understanding and very concerned. Great people. A plus More

by knott.dick

Verified Customer

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Ziesmer, Vincent Hernandez

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Apr 26, 2025 -

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

April 26, 2025

Dealership Rating

Employee Rating

It's very convenient when Ford mobile service comes to your house and does the needed repairs on time and friendly, thanks Campbell Ford. your house and does the needed repairs on time and friendly, thanks Campbell Ford. More

by dukelawton6756

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ron Metcalf, Vincent Hernandez, Mobile Service

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Apr 26, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

April 24, 2025

Dealership Rating

Employee Rating

Every thing was great! My only issue was with a follow up email saying my tire tread was questionable. I bought new tires within the last 4 months, there is nothing wron My only issue was with a follow up email saying my tire tread was questionable. I bought new tires within the last 4 months, there is nothing wrong with my tread! More

by Suzanneernzen1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vincent Hernandez, Mobile Service

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Apr 24, 2025 -

Campbell Ford responded

Thank you so much for your feedback, Suzanne! We are so glad that we had the opportunity to work with you and we will share your comments with the team. Please don't hesitate to reach out if you need anything else.

April 19, 2025

Dealership Rating

Employee Rating

Really like that you came out to the house to do the oil change. The technician was awesome. change. The technician was awesome. More

by ROGGEJEANNE59

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mobile Service

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Apr 19, 2025 -

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

April 18, 2025

Dealership Rating

Employee Rating

Everyone was extremely helpful that day and got me in quickly without an appointment scheduled quickly without an appointment scheduled More

by sherilbower

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vincent Hernandez

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Apr 18, 2025 -

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

April 16, 2025

Dealership Rating

Employee Rating

Very good. Fit us in for being out of town and completed the job by the end of the day. Fit us in for being out of town and completed the job by the end of the day. More

by NA13

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vincent Hernandez, Mobile Service

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Apr 16, 2025 -

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 12, 2025

Dealership Rating

Employee Rating

Was able to change my battery while I waited. Great service. Always easy to work with. Great service. Always easy to work with. More

by DMARCY26

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vincent Hernandez, Mobile Service

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Apr 12, 2025 -

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 12, 2025

Dealership Rating

Employee Rating

Great Company and Service On time Courteous Very Professional and Friendly from scheduling to completion Very Happy!!! Professional and Friendly from scheduling to completion Very Happy!!! More

by MCS.GOV65

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mobile Service , Lori and Zach

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Apr 12, 2025 -

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 12, 2025

Dealership Rating

Employee Rating

Didn’t expect the at home service…was great! Saved me a rrip to the dealer! Saved me a rrip to the dealer! More

by DSTORM40

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mobile Service

Report | Print

Apr 13, 2025 -

Campbell Ford responded

Thank you for choosing Campbell Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 09, 2025

Dealership Rating

Employee Rating

Service is great. People are friendly and helpful without trying to sell me more. They explain things clearly. People are friendly and helpful without trying to sell me more. They explain things clearly. More

by MISSY49120

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vincent Hernandez

Report | Print

Apr 09, 2025 -

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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