Austin Cross
Austin Cross at Land Rover Louisville

Austin Cross

BDC

Land Rover Louisville

4700 Bowling Blvd
Louisville, KY 40207

4.9
46 Reviews
4.9

46 Reviews

Write a Review

46 Reviews of Austin Cross

November 13, 2026

Dealership Rating
Employee Rating

Great service, professsional, timely, appreciated the complimentary shuttle. The part cost was low but unfortunately the labor cost was high but glad to have the car fixed. More

by allisonbeneke
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Stone

November 06, 2026

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Tyler Stone at Range Rover of Louisville is the absolute best. He always makes my buying experience an A+. Tyler is why I keep coming back to buy new cars at Range Rover of Louisville. More

by rick.alton.wilson
Service Price Transparency
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Recommend Dealer
Yes
Nov 10, 2026

Land Rover Louisville responded

Thank you for the wonderful feedback! We're thrilled to hear that Tyler consistently makes your buying experience exceptional. We truly appreciate your continued loyalty to Range Rover of Louisville and look forward to helping you with your future vehicle purchases! Best Regards, Tyler Stone General Manager

November 02, 2026

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Service contact knowledgeable and quick to respond. Identified repairs needed. Always able to get a loaner More

by CGAITHER1222
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Recommend Dealer
Yes
Nov 03, 2026

Land Rover Louisville responded

We are happy you enjoyed a positive and informative service visit. Our team looks forward to our continued relationship. Best Regards, Tyler Stone General Manager

October 21, 2026

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Excellent to work with and super helpful. They had the parts in stock and were able to get my vehicle fixed in a timely manner. More

by HB
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Recommend Dealer
Yes

Other Employees Tagged: Erik B Gregory

Oct 22, 2026

Land Rover Louisville responded

Ensuring a quality and efficient service experience is our top priority. Thank you for trusting our team with your automotive needs. See you next time. Best Regards, Tyle Stone General Manager

October 10, 2026

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Always professional, clearly communicate issues, and feel they give me options on any repairs. Excellent service! More

by sdholley7
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Recommend Dealer
Yes
Oct 12, 2026

Land Rover Louisville responded

Our team here at Germain works hard to ensure our guests receive only the best in customer care. It is our goal to provide all the information you need to make an informed decision regarding the care of your Land Rover. Please let us know if you need anything further. Best Regards, Tyler Stone General Manager

October 08, 2026

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I appreciated the ability to schedule my service with only a few day’s notice and after I misunderstood the time required for the 84k mile check was provided a loaner so I could go home for the balance o More

by STEWART.TS
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Recommend Dealer
Yes
Oct 09, 2026

Land Rover Louisville responded

Thank you for sharing your experience! We’re glad our team could accommodate your schedule, provide a loaner vehicle, and make the pickup and checkout process seamless. Providing convenient, efficient service and a quality guest experience is always our goal. We appreciate your business and look forward to serving you again! Best Regards, Tyler Stone General Manager

September 27, 2026

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Erik at the service department goes above and beyond any and all expectations. Always helpful and pleasant to talked to. Services was great and they got my issues resolved within short time. More

by LWAINJR
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Recommend Dealer
Yes
Sep 28, 2026

Land Rover Louisville responded

Thank you for the kind review. We love having Erik on our team, always goes above and beyond to help our customers. We welcome you back whenever you're ready for your next service or car-buying experience! Best Regards, Tyler Stone General Manager

September 24, 2026

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Casey always makes sure I am taken care of and is always there to help. More

by DAVIDMETTS
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Stone, Dylan Gordon

Sep 25, 2026

Land Rover Louisville responded

We are fortunate to have Casey on our team of professionals who take great care of our valued guests. Thank you for choosing Germain for your automotive service needs. Best Regards, Tyler Stone General Manager

August 29, 2026

Dealership Rating
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Superb service worth the drive. Great communication keeping me updated on service status. Friendly and welcoming team and environment! Thank you More

by STACYBEAM403
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: BBramblett

Aug 31, 2026

Land Rover Louisville responded

Thank you for traveling to Louisville and allowing our team to provide you with the quality service you deserve. Our goal is to ensure every guest receives only the best care at every touchpoint and is kept informed along the way. We are so happy you are part of our Germain Land Rover family. Best Regards, Tyler Stone General Manager

August 08, 2026

Dealership Rating
Employee Rating

I have always had a great experience at Land Rover Louisville. Tyler is a great leader and always makes time for his customers and employees. Casey James is the best service advisor I have ever worked More

by DAVIDMETTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Stone, Dylan Gordon , Casey James

Aug 10, 2026

Land Rover Louisville responded

Thank you so much for your kind words and continued loyalty over the past 15+ years! I’m especially grateful for your recognition of Casey and our team. It means a great deal to know we’ve earned your trust, and we truly appreciate you choosing Land Rover Louisville. Best Regards, Tyler Stone Centre Manager

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