Austin Chanhdara

I bought a used Rav4 from Rudy Luther that ended up having nail in the tire which wasn't repairable and required a new tire, and in the end required 4 new tires since its AWD. Instead of trying to work having nail in the tire which wasn't repairable and required a new tire, and in the end required 4 new tires since its AWD. Instead of trying to work with me to resolve this issue, I have received the run around from the service department and the salesperson who sold me the car. I am now being completely ignored by the dealership so will be taking my car elsewhere to be serviced. I had a mostly good experience buying the car, but pretty awful customer service as soon as I drove it off the lot (they owed me a 2nd key fob that I never would have received if I didn't continue to follow up on it). More

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I have always had excellent work done on my 2016 Prius and have been treated so well by all the staff. and have been treated so well by all the staff. More

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Once engaged, the service was very good. I tried text and email off the Rudy Luther site without success. Once I called, the experience was smooth as glass. Provided a loaner car to accommod I tried text and email off the Rudy Luther site without success. Once I called, the experience was smooth as glass. Provided a loaner car to accommodate my schedule, and work was well done. A little surprised my car had not been washed based on prior experience. More

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The service on this particular appointment was Excellent. It was done so fast and affordably and exactly what I wanted. Staff was polite and professional. It was done so fast and affordably and exactly what I wanted. Staff was polite and professional. More

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Service performed relocating 3rd brake light cameras on the back side of topper technician did excellent job and they are the only one in State that come up with solution for this the back side of topper technician did excellent job and they are the only one in State that come up with solution for this More

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The people at Rudy Luther have taken great care of me and my vehicle since my purchase there over 10 years ago. From sales to service, everyone has been honest and friendly with me regarding my purchase and my vehicle since my purchase there over 10 years ago. From sales to service, everyone has been honest and friendly with me regarding my purchase and maintenance. More

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Stopped in to get my tire looked at. They found a puncture, fixed it in a short period of time, and I was out of there. Actually inexpensive fix! They found a puncture, fixed it in a short period of time, and I was out of there. Actually inexpensive fix! More

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Seervice was on time and all work requested was performed. The service technician kept me informed of the progress of the work being done performed. The service technician kept me informed of the progress of the work being done More

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This dealership’s service department is immaculate and fully staffed. Confidence and professionalism are words that allow me to sleep at night when it comes to the care of my investment. fully staffed. Confidence and professionalism are words that allow me to sleep at night when it comes to the care of my investment. More

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Easy check in, on time, good communication, good information, even pricing was fair. Thank you information, even pricing was fair. Thank you More

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