Austin Bailey
Austin Bailey at Fayetteville Chrysler Dodge Jeep Ram
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Austin Bailey

Sales

Fayetteville Chrysler Dodge Jeep Ram

1223 Huntsville Hwy
Fayetteville, TN 37334

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26 Reviews

My name is Austin, I am from Chapel Hill, Tennessee. I am an avid sports fan from high school sports to pro sports, Titan Up! My main goal is to put you in the vehicle that you want. I love talking to people and building a relationship that will go beyond me selling you a car. Whether it is new or used, please consider me for your next purchase. I will go above and beyond to make sure you are a satisfied customer.

Dealership Experience

5 yrs, 7 mos

Industry Experience

5 yrs, 7 mos

Specialties & Trainings

Ram Certified

not yet
rated

26 Reviews

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26 Reviews of Austin Bailey

August 31, 2024

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Sales person, told me last night that he would send me a purchase agreement only to tell me this morning that the truck had been sent out for upgrades. An hour later another sales person sent me an email a More

by webevis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

June 06, 2024

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Called about a new jeep they have advertised online which has a great discount. Went through all the hassle of giving them my information and discuss a trade, only to find out they are not in fact giving the More

by TNJeep
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Shane Mckee

March 07, 2024

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The whole staff is amazing and they will work with you and make sure you after leaving satisfied! More

by Kiahrice23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2024

Fayetteville Chrysler Dodge Jeep Ram responded

Thank you for the great review, Kiah.

November 07, 2023

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We went thru Joyner an Dan got us a new vehicle thank you guys 😋😋😋😋😋 y’all are the best More

by Brittanypatterson868
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 08, 2023

Fayetteville Chrysler Dodge Jeep Ram responded

Hello, thank you for sharing this rewarding review of your experience with our Sales Team here at Fayetteville Chrysler Dodge Jeep Ram. Congratulations on the purchase of your new vehicle! Your feedback is greatly appreciated.

October 11, 2021

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Everyone here was great! They went above and beyond for us and it was greatly appreciated! More

by tiffanybrookesiniard
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Crane, Landon Meeks, Roy "PJ" Pugh

Oct 12, 2021

Fayetteville Chrysler Dodge Jeep Ram responded

Hi, Tiffany! Fayetteville Chrysler Dodge Jeep Ram appreciates the 5-stars and feedback. We look forward to future visits.

September 01, 2021

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Employee Rating

Austin made me wait for a vehicle to arrive for almost 2 weeks which when it came in he sprang a 5K up-charge on me. He should of told me when I inquired. Not only that he never called me back with a final More

by Frustrated
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 01, 2021

Fayetteville Chrysler Dodge Jeep Ram responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your sales experience. Fayetteville Chrysler Dodge Jeep Ram always wants to provide excellent customer care and I would like to learn more about this. Could you please contact me at the information below?  Best, Denise Daly, Customer Experience Coordinator 931-557-8042 ddaly@fayettevillecdjr.com

Sep 01, 2021

Fayetteville Chrysler Dodge Jeep Ram responded

Good morning. Matt here, Sales Manager with Fayetteville CDJR. I take full responsibility that your dealing with us here was not what it should have been and did exceed your expectations. I would love the opportunity to speak to you directly so that I can better understand your frustration. Thank you for your feedback so that I can continue to improve and challenge our staff to improve on how to be better professionals.

Sep 01, 2021

Frustrated responded

Good afternoon Matt, I am responding to your request concerning Austin’s salesmanship procedures. How would you like to proceed?

Sep 01, 2021

Fayetteville Chrysler Dodge Jeep Ram responded

I appreciate your response. I'm available today until 7pm and again tomorrow from 9am - 7pm if you would like to contact me directly at 931-532-0400 and discuss.

August 01, 2021

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Austin was super helpful and had everything ready to go after I completed forms online. Fastest purchase ever. Matt was helpful in closing the deal. More

by mdmeyers5150
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Crane

Aug 02, 2021

Fayetteville Chrysler Dodge Jeep Ram responded

Thank you for the 5-stars and kind words. The team at Fayetteville Chrysler Dodge Jeep Ram is glad your experience was helpful. Please come back and see us!

August 01, 2021

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The service department went through everything with me and made sure that I understood everything. They were very thorough and answered all of my questions. The service was very good and they were very qu More

by MIKNEWSOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Crane, Denise Daly, Tyler McCoy

Aug 01, 2021

Fayetteville Chrysler Dodge Jeep Ram responded

Thank you for the great review! We are happy to know that our Service Department provided you with a quick and efficient experience. We look forward to your next visit to Fayetteville Chrysler Dodge Jeep Ram!

July 30, 2021

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I bought my Journey from there and a service package and so far everything has been excellent. I will always come to have my car serviced. More

by PAULAMOS1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler McCoy

July 28, 2021

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Best dealership to buy a car at. The staff of very helpful. This makes 2 cars I've purchased with them so far. I'll be back. More

by RPugh316
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Crane, Denise Daly, Kyle Hammack, Landon Meeks, Roy "PJ" Pugh, Austin"RED" Reeves, Dyllan Reeves, Brad Rhodes, Troy Roeck

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