Aurelio Lopez
Aurelio Lopez at Frontier Toyota
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Aurelio Lopez

Finance Manager

Frontier Toyota

23621 Creekside Rd
Valencia, CA 91355

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4.4
7 Reviews
4.4

7 Reviews

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7 Reviews of Aurelio Lopez

June 15, 2024

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Employee Rating

Had an awesome first car buying experience with the help of their salesman, T. Dude was super professional, to the point, no funny stuff that I've encountered at literally every other dealership. Just told More

by ksaginian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: T Nguyen

Jun 17, 2024

Frontier Toyota responded

Dear Customer, We thank you for your business and for bringing your experience to our attention. We would like to offer a sincere apology for your treatment in finance. Although it's clear this individual was having a bad day, that should have never spilled over to the customer side. We will be working with him to ensure customer service is always the number one priority. Congratulations on the new car and please don't hesitate to reach out to T should you need anything at all.

Jun 21, 2024

ksaginian responded

If this is in fact something you will look into, then i appreciate it. However, I have been told by a former employee that Aurelio is close with the owner and thus nothing will come of this. For your future customers’ sake, I hope that is not the case…

April 21, 2024

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Found what I was looking for in a RAV4 hybrid. White exterior with a nutmeg interior. More

by pe9751
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Preeti Singh

Apr 23, 2024

Frontier Toyota responded

We're so glad we could find you the perfect car. Congratulations and safe travels!

April 14, 2024

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I had the money, but no credit and they helped me get into the car i wanted...thank you for help guys. More

by les_matte
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: T Nguyen

Apr 16, 2024

Frontier Toyota responded

Thank you for choosing Frontier Toyota!

April 11, 2024

Dealership Rating
Employee Rating

Wow, the best service provided from beginning to end. Jasmine was very informative in the process and Aurelio in finance provided serval options. Even met Sam who was also excellent. Have to say the whol More

by Rudy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jasmine Decoste

Apr 11, 2024

Frontier Toyota responded

Rudy, We're honored to be of service. Thank you for choosing Frontier Toyota. We're here for you always.

April 01, 2024

Dealership Rating
Employee Rating

JR did amazing explaining to me everything I needed to know about transitioning from lease to financing my car. If anyone needs help at Toyota, I would recommend you ask for JR Miranda. Thank you! More

by Mmiranda1818
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JR Miranda

Apr 01, 2024

Frontier Toyota responded

Thank you for choosing Frontier Toyota!

March 17, 2024

Dealership Rating
Employee Rating

I want to start by saying THANK YOU SO MUCH TO KB AND PIA on helping my family get our first SUV. I was so nervous walking in, PIA was so nice and kind as KB as well they both made sure to make it happen! I More

by Guevara.kathy1993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bien Tarroza, Pia Singh , KB

Mar 19, 2024

Frontier Toyota responded

Thank you Kathy and congratulations on your new SUV! Safe travels always.

February 17, 2024

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Employee Rating

Cassandra was awesome! Professional and polite. She made the process quick and easy. Cassandra is very knowledgeable. I never felt pressured to make my purchase. She made s More

by Jremy83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Lomeli

Feb 17, 2024

Frontier Toyota responded

We appreciate the kind words for Cassandra! Thank you for choosing Frontier Toyota. We're here for you always.

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