Aunna Regas
Subaru Service Writer
Ken Ganley Westside Imports
25580 Lorain Road
North Olmsted, OH 44070
45 Reviews
Write a Review45 Reviews of Aunna Regas
January 28, 2025
First I would like to recognize Willie who I called first. Very professional. Then I arrived a saw Chris who started me on the path to new tires. Seeing that I usually work with Aunna, he connected us. first. Very professional. Then I arrived a saw Chris who started me on the path to new tires. Seeing that I usually work with Aunna, he connected us. As always Aunna is outstanding. She explains everything and makes the visit perfect. And thanks to Ganley for providing UBER transportation. It was excellent. Thank you. More
Other Employees Tagged: Chris Schreiber
January 26, 2025
You put on the wrong tires. I asked for assurance weather ready tires, but you installed Bridgestone ecopia tires. Matt made it ok by giving me $100 off my next service since th I asked for assurance weather ready tires, but you installed Bridgestone ecopia tires. Matt made it ok by giving me $100 off my next service since the $80 rebate from Goodyear no longer applied. As a dealership for a loyal customer , since you do all my maintenance, you should do more for me. More
Other Employees Tagged: Matt O'Shea
January 24, 2025
I am always given the best service, 10/10 for the entire staff, The best staff, The best More
Other Employees Tagged: Mike Siebert, Dominique Viccarone, Maron Wiley
January 21, 2025
Service is good. The salesman was courteous and not pushy. I did have a problem with my interest rate on the loan. I was quoted one rate, however a different rate was The salesman was courteous and not pushy. I did have a problem with my interest rate on the loan. I was quoted one rate, however a different rate was listed on the actual contract. More
January 18, 2025
They try to sell you on things that you don’t need. For example, I have one mismatched tire because of a nail… and that I wasn’t going to replace a four relatively brand new tires, I took there for a For example, I have one mismatched tire because of a nail… and that I wasn’t going to replace a four relatively brand new tires, I took there for a $200 scheduled service and they come up with over $1000 of recommended. But when I asked if they could check something out for me, they told me that it would be a $200 diagnostic fee to check that out. I will got to a different dealership that I have used before, but is a bit further away. Aunna… didn’t call me all day, and when I finally called because it had been so long, she lied and told me she had called me. More
January 10, 2025
The service writers at this dealership are indifferent. It’s like they all call “not it” when a customer walks in. Whoever draws the short straw has to finally look up at greeting you. I was offered an It’s like they all call “not it” when a customer walks in. Whoever draws the short straw has to finally look up at greeting you. I was offered and accepted a multipoint inspection and a car wash when I dropped my car off for service. Neither was completed yet all of the check boxes on my record were green. Every single one. I knew my rear wiper needed to be replaced and the tire pressure was low. Neither were addressed. I had remote start installed on my car. Was handed my keys by the porter with no explanation how to use it. I had to go back in and ask. Ive had similar experiences at this dealership before. The last time i had my oil changed I was told they didn’t do the safety inspection because they didn’t have time. I love my Subaru but almost didnt buy it because this is the only dealership nearby. Would go elsewhere if i could. More
Other Employees Tagged: Maron Wiley , Willy
January 02, 2025
Aunna greeted me promptly and was very friendly and helpful. This was my first visit to Ken Ganley since moving to the area and I am very impressed. I plan to continue bringing my Subaru to this deal helpful. This was my first visit to Ken Ganley since moving to the area and I am very impressed. I plan to continue bringing my Subaru to this dealership for service in the future. More
January 02, 2025
All way friendly … always perfect service. The Team goes above and beyond for our convenience. Thank you! Thank you!! Thank you!!! The Team goes above and beyond for our convenience. Thank you! Thank you!! Thank you!!! More
Other Employees Tagged: Steve Warshawsky, Chris Schreiber