Aukai Lai

When it comes to a ford brand vehicle, I’ve also come to cutter ford, dealt with and always handled service with aukai along with joe and finance. The entire experience and and professionalism is never and cutter ford, dealt with and always handled service with aukai along with joe and finance. The entire experience and and professionalism is never and issue with me. The process has always been smooth within all the years buying vehicles here. This time I was interested in the new lightning and aukai suggested to talk to Brian. When it came to any questions about this vehicle, Brian at the top of of his game when came to answering. No wonder he is an elite salesman for electric vehicles. No regrets as I always like coming to this dealership. Always thank you and appreciate you all Chad Aranca & Family More

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Friendly and very happy people with no negativity attitudes . Nice clean environment. Still have aloha attitudes . Nice clean environment. Still have aloha More

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Great people, very friendly and helpful. Made my purchase and didn’t spend much time there. Mahalo Made my purchase and didn’t spend much time there. Mahalo More

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EXCELLENT CUSTOMER SERVICE! ! PEOPLE ARE VERY KNOWLEGED AND HELPFUL! WILL DEFINETLY GET MY NEXT VEHICLE FROM CUTTER FORD IN AIEA. ! PEOPLE ARE VERY KNOWLEGED AND HELPFUL! WILL DEFINETLY GET MY NEXT VEHICLE FROM CUTTER FORD IN AIEA. More

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Awesome customer service. I will definitely recommend this dealership to my family and friends. Smoothest transaction I’ve ever had at a dealership. Thank you this dealership to my family and friends. Smoothest transaction I’ve ever had at a dealership. Thank you More

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Wow ok we need at least 25 words minimum. Well my girlfriend and I had bought a 2019 Ford Fusion, and I had brought it in for the 10,000 mile service. The experience was fast, easy and efficient. Gre girlfriend and I had bought a 2019 Ford Fusion, and I had brought it in for the 10,000 mile service. The experience was fast, easy and efficient. Great service! More

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Everyone who we came in contact with provided us with great customer service. They were extremely patient and did their best in giving us what we wanted! great customer service. They were extremely patient and did their best in giving us what we wanted! More

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Great salesperson! Cutter is the best dealer on the islands. I have bought three different Ford"s and their service department is Excellent and the sale person that I ha Cutter is the best dealer on the islands. I have bought three different Ford"s and their service department is Excellent and the sale person that I had when I just bought my 2019 Fiesta was beyond exceptional. I would not think of doing business with any other dealership. More

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Disappointed First of all you brainless idiots decided to change the ownership title putting my wifes name first which she is not going to like and is going to ask First of all you brainless idiots decided to change the ownership title putting my wifes name first which she is not going to like and is going to ask me why they did that and my only answer is going to be because they are stupid. Anyone with half a brain would know that the registration on the new car would be the same as the old one but you brainless idiots decided to change it. Secondly we agreed to finance $12,000 not $12,000 plus a few hundred which only shows how dishonest you are. First Hawaiian Bank and Cutter ford both sent in hard inquiries which damaged my credit rating. I understand the bank but nobody gave you permission to check my credit. Your salesman was very nice and very professional. Too bad I can't say that about his bosses. Also if you need to communicate you need to communicate with me as my wife cannot read or write English so if you want to send her emails, please do it in Korean so she can understand. In the end we both are losers. I ended up paying more for the car than I should have and you ended up with a very unhappy customer who will badmouth you every chance I get. I am considering filing a complaint with the Better Business Bureau. More

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Overall good experience. Not too painful. It was a good experience. I don't enjoy the experience as much when the negotiation process becomes a game. This wasn't too bad. Overall Aukai and It was a good experience. I don't enjoy the experience as much when the negotiation process becomes a game. This wasn't too bad. Overall Aukai and Nick made it easier. More

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