Augustin Abaga

Florida Fine Cars Miami responded

It is so rewarding to hear that you had such a seamless experience with our team. Providing a welcoming and professional atmosphere is exactly what we strive for when assisting customers through every step of the process. Helping customers find a quality used vehicle while ensuring they feel well taken care of is our top priority here in Miami and for everyone visiting from the surrounding areas. We truly appreciate your kind words and look forward to seeing you again down the road. Thank you for choosing Florida Fine Cars, A Carvix Company in Miami.

Florida Fine Cars Miami responded

We’re sorry to hear you feel this way, but we must respectfully clarify several important facts. Florida Fine Cars provides every customer with a Carfax and Autocheck report detailing the vehicle’s history, ensuring transparency at every step. Additionally, every customer is welcome to have any vehicle pre-inspected by an independent mechanic before purchase for added peace of mind. In your case, the 2021 Mercedes GLE 53 AMG was purchased approximately three months ago. At the time of sale, no issues or concerns were reported, and the vehicle was delivered as described. All vehicles at Florida Fine Cars are sold AS IS, as clearly outlined in the signed sales agreement, which was reviewed and agreed upon by you before completing the transaction. We understand how frustrating it can be when unexpected mechanical issues arise, especially after a vehicle has left our lot. However, implying that you were “scammed” or that the vehicle was misrepresented is both incorrect and unfair. We stand by our transparent process and signed documentation, which reflects that all disclosures and vehicle details were made available prior to your purchase. We remain committed to ethical business practices and customer satisfaction

Florida Fine Cars Miami responded

Thank you for your kind words about Augustine! We're thrilled to hear that he provided you with excellent service and made your car-buying experience the best. We appreciate your recommendation to ask for him, and we're excited to assist you with your purchase. If you need any further assistance or have any questions, please don't hesitate to reach out to Augustine or our team.

Florida Fine Cars Miami responded

Thank you for your kind words about Mr. Augustine and Brandon Swazey. We're thrilled to hear that they provided you with an awesome experience, and we appreciate your vote of confidence in calling them the best. We look forward to serving your referrals and anyone you send our way. If you ever have more feedback or need assistance, feel free to reach out. Thank you for choosing us!

Florida Fine Cars Miami responded

Congratulations on your new Mercedes Benz! We're thrilled to hear that you're very happy with your purchase and the service provided by Agustine Abaga. Your kind words mean a lot to us, and we appreciate you taking the time to share your positive experience. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car, and thank you for choosing us!

Florida Fine Cars Miami responded

Congratulations on your first car purchase! We're delighted to hear that Philip Hessing provided you with informative and patient assistance during the process. Thank you for appreciating our efforts to help you. If you have any more questions or need assistance in the future, don't hesitate to reach out to our customer care team at 866-540-0558.

Florida Fine Cars Miami responded

It's wonderful to hear that Augustine provided you with such a positive experience during the car-buying process!

Florida Fine Cars Miami responded

juancarloscespedes33, We appreciate your kind words and are so glad to have met your expectations during your visit. Thank you for choosing us for your automotive needs.

Florida Fine Cars Miami responded

Nyrvat, Your satisfaction is our top priority, and it’s wonderful to hear that we exceeded your expectations. Thank you for choosing our dealership and we hope to serve you again in the future.