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Audrey Gradeless
Audrey Gradeless at City Automall Ford

Audrey Gradeless

Ford Express Lane Advisor

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

Contact Me
4.8
102 Reviews

Dealership Experience

3 yrs, 7 mos

Industry Experience

3 yrs, 7 mos

Languages Spoken

English English

4.8

102 Reviews

Write a Review

102 Reviews of Audrey Gradeless

November 22, 2025

Dealership Rating
Employee Rating

Audrey went above and beyond to help obtain my Ford Hero code and later resolve IT issue with online payment. More

by amyfowler99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2025

City Automall Ford responded

We're so happy we were able to help you out! If you have any questions, please give us a call. We're always happy to help!

November 12, 2025

Dealership Rating
Employee Rating

City Ford in Columbia City has been helpful in selecting and servicing my work cargo van More

by kpyle.kp11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Nichols, Blake Byerly, McKade Kennedy

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Nov 13, 2025

City Automall Ford responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing City Chevrolet and we hope to see you again.

November 06, 2025

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Employee Rating

Thanks to dorene Trammel for getting the ford escape on ford pass Thank you very much andy More

by sue30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Armbruster, Dorene Trammel

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Nov 09, 2025

City Automall Ford responded

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. We can't wait to see you again, have a great day.

October 17, 2025

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Employee Rating

The service was great when my pickup was towed into City Ford. I would recommend City Ford anytime. More

by GSHESTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2025

City Automall Ford responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 11, 2025

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Employee Rating

great great great great great great great this was a great job done by all at city ford More

by FULLMONTY4590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2025

City Automall Ford responded

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, City Chevrolet

October 09, 2025

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Employee Rating

Your dealership has always taken good care of me. I am sure I will see you again. More

by garyfalgout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 14, 2025

City Automall Ford responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2025

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Employee Rating

Great service. Anwser all questions. Clean. Location good. Waiting area could be in a less traffic area. More

by JGEGOLF
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury

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Sep 30, 2025

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

September 17, 2025

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Employee Rating

Always helpful and kind and they do their best to take care of any issues you are having with your vehicle. More

by laurie_07smiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury, Tyler Armbruster, Dorene Trammel

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Sep 18, 2025

City Automall Ford responded

Our staff is committed to providing each of our We are always more than happy to assist you if anything else comes up. Take care! clients with the best automotive experience!

August 23, 2025

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Employee Rating

The overhead door opened immediately on our arrival. Our waiting room (and coffee) was nice and the service was done quickly. Check-out and review of the car's status was efficient and we were on our wa More

by tmplnewz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 26, 2025

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2025

Dealership Rating
Employee Rating

Good job working with warranty company and addressing the issue. Audrey was great and informative More

by mnuttree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 26, 2025

City Automall Ford responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

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