Audrey Gradeless
Audrey Gradeless at City Automall Ford
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Audrey Gradeless

Ford Express Lane Advisor

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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4.7
66 Reviews

Dealership Experience

2 yrs, 10 mos

Industry Experience

2 yrs, 10 mos

Languages Spoken

English English

4.7

66 Reviews

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67 Reviews of Audrey Gradeless

March 03, 2025

Dealership Rating
Employee Rating

I have had my vehicles in for many things, oil changes, service issues and even a motor change. The work is always completed on time and done correctly. Jordan and Rob have always taken care of my vehicle More

by ROXY2769527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury, Tyler Armbruster , Jordan

February 23, 2025

Dealership Rating
Employee Rating

Always have my service done at City Ford. Always a great experience. I’ll be back. More

by BCLARK1101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Armbruster

Feb 27, 2025

City Automall Ford responded

Thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!

February 19, 2025

Dealership Rating
Employee Rating

A wonderful experience and a new car! Travis and Cole made a fun day looking for a new car. More

by farthingkent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 23, 2025

City Automall Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2025

Dealership Rating
Employee Rating

Was in and out quick and the work was spot on Awesome job to the staff More

by mb914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2025

City Automall Ford responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!

February 18, 2025

Dealership Rating
Employee Rating

Easy to work with, will contact you if something other than what my vehicle was in for, needs to be fixed. Very efficient and got my car back to me in a timely manner! Pick-up and delivery works VERY WELL More

by JAMOZZONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury

Feb 21, 2025

City Automall Ford responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!

February 13, 2025

Dealership Rating
Employee Rating

Pleasant, efficient, helpful employees. Clean, comfortable waiting area. Best auto service experience in a very long time. More

by andpeteyoder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 07, 2025

Dealership Rating
Employee Rating

They have one of the best reputations in the area for a reason. Always super knowledgeable and bend over backwards to help the consumer. Let me know about rebates and discounts available and then came back More

by Beyond Satisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 31, 2025

Dealership Rating
Employee Rating

City Ford is a step above other Ford dealers in the area. I drive from Warsaw because their service is excellent! Very knowledgeable and responsive, speedy service and no unnecessary extras. They always a More

by marywentorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury

Feb 03, 2025

City Automall Ford responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!

January 29, 2025

Dealership Rating
Employee Rating

Very nice waiting area very nice service people, and very clean shop and explained all services More

by HILLAM64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

City Automall Ford responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!

January 28, 2025

Dealership Rating
Employee Rating

She used excellent communication and had precise product knowledge. She was very professional yet personable. More

by VERDUGOHILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

City Automall Ford responded

Thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

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