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Audrey Gradeless
Audrey Gradeless at City Automall Ford
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Audrey Gradeless

Service Scheduler

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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4.6
56 Reviews

Dealership Experience

2 yrs, 7 mos

Industry Experience

2 yrs, 7 mos

Languages Spoken

English English

4.6

56 Reviews

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56 Reviews of Audrey Gradeless

December 08, 2024

Dealership Rating
Employee Rating

Very prompt and profession service. The waiting area was comfortable. Refreshments were available and it had a view of the service area. Really a great place to get your vehicle service More

by fordgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 12, 2024

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

November 22, 2024

Dealership Rating
Employee Rating

The truck was worked on in a timely fashion. Everyone that we worked with a great job! More

by GTSALESMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury

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Nov 25, 2024

City Automall Ford responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 20, 2024

Dealership Rating
Employee Rating

They did a quick and quality job and the waiting room was great ti be in. More

by SYNDRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 23, 2024

City Automall Ford responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2024

Dealership Rating
Employee Rating

Fast service and the truck was ready when it was supposed to be, good communication. More

by VFIELDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Robert Lonsbury, Tyler Armbruster, Ashley Huntley, Derek Hively, Brian Bowes, Dorene Trammel

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Nov 08, 2024

City Automall Ford responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2024

Dealership Rating
Employee Rating

I would recommend friends or family to city ford mechanics and service team is great. More

by ROXY2769527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury

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Nov 02, 2024

City Automall Ford responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!

October 30, 2024

Dealership Rating
Employee Rating

Good service. Not sure why this needs fifteen words. Seems silly to me. Really silly More

by MULLETT311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 01, 2024

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (260) 244-5111 when you have a chance. Thank you, and we look forward to hearing from you.

October 28, 2024

Dealership Rating
Employee Rating

Friendly, knowledgeable staff. Service was quick and well done. Nice waiting area. Free drinks are a plus. More

by tfrederick3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Nichols, Robert Lonsbury, Tyler Armbruster

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Nov 01, 2024

City Automall Ford responded

Thank you so much for your positive comments about City Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2024

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Employee Rating

My vehicle was picked up and delivered. All of the work was covered on warranty. Great staff, great service and in my home town! More

by SMCORBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Kasey Shirey, Robert Lonsbury, Tyler Armbruster, Ashley Huntley, Lee Holliger, Derek Hively, Brian Bowes, Dorene Trammel

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Oct 27, 2024

City Automall Ford responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 23, 2024

Dealership Rating
Employee Rating

This is the 3rd time trying to reply your dealer rater web keeps making me sigh in but doesn’t take me back to your website definitely annoying More

by ROXY2769527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury

Report | Print
Oct 26, 2024

City Automall Ford responded

We truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (260) 244-5111 when you have a chance. Thank you, and we look forward to hearing from you.

October 19, 2024

Dealership Rating
Employee Rating

Very professional and extremely attentive to the service. The service representative was very knowledgeable and courteous. More

by ROBNETA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 24, 2024

City Automall Ford responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

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