Aubry Padilla | Page 6

Bad customer service Did not give time of day, and acted above her customers and even treated her workers worse in front of customers, talking down to them. Would not clos Did not give time of day, and acted above her customers and even treated her workers worse in front of customers, talking down to them. Would not close a deal/budge for a mere $400. Wont ever use this dealership again. Would not even come talk to me, they were too busy... the only person that seemed appropriate was the sales person. Guess they don’t like selling cars after all! Will never recommend to anyone I know to be treated like this! More

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Going beyond the norm My wife and I have been bringing our Subaru Legacy in for service to Garcia Subaru North for over three years. While we have had no complaints and a My wife and I have been bringing our Subaru Legacy in for service to Garcia Subaru North for over three years. While we have had no complaints and a more than satisfactory experience it was a recent event that has prompted this review. Over a month ago I suffered a fender better in the dealership's parking lot. Aubrey Padilla came out to investigate, check on the offending party and then offered to help remedy the situation. While the damage was minor, nevertheless Aubrey put her team to work and fixed the problem. Even ordering a part for my back bumper to make the situation whole. I still could not believe that a busy dealership and busy manager would take the time to step in and fix a situation they had no hand in causing. I also want to point out how accessible Aubrey was via phone and in person after promising to help. I plan to be a Garcia Subaru customer for years to come. Thanks again Aubrey. More

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Awesome. Reliable. Efficient. Responsive. Listen to feednack This is my fifth Subaru. I have bought five of them from josh Coleman. I follow John holcomb the service manager. He knows his cars. I can call and t This is my fifth Subaru. I have bought five of them from josh Coleman. I follow John holcomb the service manager. He knows his cars. I can call and tell him a symptom and if he doesn’t know he will find out More

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Simply the BEST!! Aubry Padilla and Joe Guillen are the best! They truly care about you finding the car that is perfect for your needs and want you to love your car wh Aubry Padilla and Joe Guillen are the best! They truly care about you finding the car that is perfect for your needs and want you to love your car when you take it off the dealer lot. Aubry will do whatever it takes to make a deal happen, in the most professional, straightforward manner. She is no BS, no gimmicks, her word is everything, she holds herself to a high moral standard. In a way I’ve not seen in a long while at a dealership. Every promise she made to me and my mom, she kept. Highly recommend Garcia Subaru North! More

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