Athanasios Almouti

I think for scheduling a time to do an oil change, 1 and a half hours is way too long to wait. a half hours is way too long to wait. More

by WILLNOTGIVE Verified Customer Verified Customer

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I love the excellent customer service that all the staff provide to the customers. The service department is prompt with the repairs and oil changes. I appreciate that Russ Darrow Kia appreciates and resp provide to the customers. The service department is prompt with the repairs and oil changes. I appreciate that Russ Darrow Kia appreciates and respect the customers. More

by ERSCSE Verified Customer Verified Customer

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Please stop telling customers their cats are bad. It's a failing engine. No codes..no power...price 1326 code two weeks ago. Nice try. I'll be back when the engine completely fails to get a new on It's a failing engine. No codes..no power...price 1326 code two weeks ago. Nice try. I'll be back when the engine completely fails to get a new one. More

by cherylphoto Verified Customer Verified Customer

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The wait wasn’t too bad. Waited a while for the car wash after service was done. Waited a while for the car wash after service was done. More

by Clwilhelm62 Verified Customer Verified Customer

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I raised my voice just a little wasn't screaming at him at all until the police came and want to grab me. I didn't threaten him at all and he called the police on me. Which was very humiliating and embarra at all until the police came and want to grab me. I didn't threaten him at all and he called the police on me. Which was very humiliating and embarrassing.Your Gm Matt did this to me. I will never ever!!! purchase another car 🚗 there again I been with Russ Darrow since 2013 i would purchase a car every 2-3years I've spent at least $300,000 dollars at Russ Darrow Kia of Wauwatosa More

by ALMAPAYNE4966 Verified Customer Verified Customer

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I was very upset with the lack of communication on when Kia would decide if they were going to repair my engine or not. They did not offer me a rental car for the week they had my car. I spent $50 a day Kia would decide if they were going to repair my engine or not. They did not offer me a rental car for the week they had my car. I spent $50 a day on a rental. I had to push the manager. To get answers. Absolutely xxxx poor service from KIA corporate. More

by GREGGL69 Verified Customer Verified Customer

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Very hospitable and will help you with whatever you need. Fast and timely. Can count on him to get what’s needed done. Fast and timely. Can count on him to get what’s needed done. More

by Jordan Verified Customer Verified Customer

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It was a very decent experience. They got me right an I have absolutely no complaints They got me right an I have absolutely no complaints More

by powerstony90 Verified Customer Verified Customer

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I liked the fact Serena shared a video of what was being done on my car. The work was done efficiently in a reasonable amount of time. done on my car. The work was done efficiently in a reasonable amount of time. More

by NOONE2 Verified Customer Verified Customer

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Excellent service and staff. Car was in excellent condition when brought out after maintenance was complete. Car was in excellent condition when brought out after maintenance was complete. More

by smcataldo Verified Customer Verified Customer

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