Astrid Garcia Benabe
Astrid Garcia Benabe at Shottenkirk Chevrolet

Astrid Garcia Benabe | Page 17

Finance Manager

Shottenkirk Chevrolet

755 W. Hickman Rd
Waukee, IA 50263

4.8
358 Reviews
4.8

358 Reviews

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358 Reviews of Astrid Garcia Benabe

January 14, 2024

Dealership Rating
Employee Rating

My car buying experience was seamless. Alex was able to get me exactly what I wanted and at the price I wanted. Astrid was instrumental in the finance process - she was able to secure a de More

by EHOLMES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alen Bahic, Alex Balke

Jan 15, 2024

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. Astrid, Alex, and our team appreciate your business and hope to see you again soon!

January 14, 2024

Dealership Rating
Employee Rating

i was promised a second key upon purchase of my vehicle, no ones has reached out to me on behalf of a key. i have made contact minimum of 5 times with no answers & made multiple more calls that were not ans More

by hannahpierce0123
Recommend Dealer
No

Other Employees Tagged: Astrid Garcia Benabe

Jan 18, 2024

Shottenkirk Chevrolet responded

Hannah, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 14, 2024

Dealership Rating
Employee Rating

Very good My experience with the dealership was fine, I'm still waiting for parts to come in to fix my brand new truck. Besides that frustration everything else was fine. More

by JMYTIDES14
Recommend Dealer
Yes

Other Employees Tagged: Astrid Garcia Benabe

Jan 15, 2024

Shottenkirk Chevrolet responded

Thank you! Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. Thank you for choosing Shottenkirk Chevrolet.

January 14, 2024

Dealership Rating
Employee Rating

Great customer service. Reliable service. Timely appointments and good auto selection on the cat lot. More

by MCNACE
Recommend Dealer
Yes

Other Employees Tagged: Astrid Garcia Benabe

Jan 15, 2024

Shottenkirk Chevrolet responded

Here at Shottenkirk Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Astrid, and it was a pleasure having you at the dealership. We appreciate your review!

December 22, 2023

Dealership Rating
Employee Rating

They did a good job. Had a good experience and the best was the financial lady. More

by 82JASONHARRIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Samir Kantarevic , Jacob Auge, Alex Plotz

Dec 27, 2023

Shottenkirk Chevrolet responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

December 13, 2023

Dealership Rating
Employee Rating

Great experience as always dealing with Shottenkirk from start to finish. The quality of customer service and competitive prices have brought me back for three new vehicles this year alone! 10/10 More

by ZDSCHRADER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Samir Kantarevic , Tanner Hocker, Alex Plotz

Dec 13, 2023

Shottenkirk Chevrolet responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

December 13, 2023

Dealership Rating
Employee Rating

They were very helpful they went out of their way to find the truck I wanted More

by STEVE.RITCHHART
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doyle Miller , Jacob Auge, Tanner Hocker

Dec 13, 2023

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Steve, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

December 07, 2023

Dealership Rating
Employee Rating

Super fast , convenient, friendly and awesome to work with! Bruce was absolutely amazing as a salesman. More

by mmvaneaton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doyle Miller , Bruce

Dec 08, 2023

Shottenkirk Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

December 02, 2023

Dealership Rating
Employee Rating

It was a great experience and everyone was super friendly and found me the perfect vehicle! More

by V Plotz
Recommend Dealer
Yes

Other Employees Tagged: Astrid Garcia Benabe

Dec 03, 2023

Shottenkirk Chevrolet responded

It's fantastic to hear that our staff provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership!

December 01, 2023

Dealership Rating
Employee Rating

Cory was great to work with. Financial guys wouldn't take no for an answer on extended warranty. My truck came with a locked hitch pin that was left in and missing a trim piece I More

by KOLEWILSON2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cory Tass, Doyle Miller

Dec 01, 2023

Shottenkirk Chevrolet responded

While we're glad to hear that Cory provided you with great customer service, we're sorry that you didn't have a 5-star experience overall. We'd love to learn more and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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