Aspen Knifong

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Dale, that is exactly how we want the process to feel. Seamless, efficient, respectful of your time, and still personal. I am glad Aspen and the team made everything smooth from handling the deal over the phone and online to having you in and out with your new Sierra Denali in about 30 minutes. Being intentionally efficient without making you feel rushed is a balance we work hard to get right, and I really appreciate you recognizing that. Your recommendation and your plan to do business with us again truly mean a lot.

Glenn Polk Chevrolet Buick GMC of Gainesville responded

That is great to hear, Barry. Being able to take your time with no pressure and feel comfortable with the decision is exactly how the process should be. I am glad everything felt easy for you and that it turned into an A-plus experience. We truly appreciate your trust and the opportunity to take care of you. Happy New Year.

Glenn Polk Chevrolet Buick GMC of Gainesville responded

I really appreciate you sharing this. Being listened to and taken seriously matters, and I am glad our team took the time to hear you out, check everything thoroughly, and get you taken care of promptly. That respect and attention should be the standard every time, and I am grateful you felt that during your visit. After being married for 30 years, my wife says I am still a work in progress at listening:))))) Thank you for trusting us and for the kind words. Happy New Year.

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Love hearing this. Getting exactly what you wanted without it taking forever is how it should be, and I am glad Johnny Loggains and Aspen Knifong made that happen for you. They do a great job taking care of people and keeping things moving, and I appreciate you recognizing them. Enjoy that new truck, and thank you for trusting us with the experience. Happy New Year.

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Glad to hear this was a win all the way around. Getting a great deal matters, and Aspen stepping up and taking great care of you, especially on a holiday, says a lot about her and our team. We truly appreciate you choosing us and trusting us with your purchase. Merry Christmas.

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you, Randy. I am glad you had a great experience and that our team made the process helpful and easy from start to finish. Aspen and Brandon do a great job taking care of people, and I appreciate you calling them out. We are grateful for your trust and hope you enjoy your new ride. Merry Christmas.

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you, Jacie. I’m glad to hear JP and Aspen made everything feel easy from start to finish. That kind of smooth, no stress experience is exactly what we want for every customer. We really appreciate you taking the time to share this. Merry Christmas.

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you, Steve and Judy. I’m glad to hear our team took good care of you and made everything quick and easy. Friendly service and clear answers are things we really focus on, so I appreciate you sharing that.

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you for the 5 stars. I’m glad to hear everything was straightforward and that you left happy with the deal. We work hard to make the process smooth and honest, and it means a lot to see that come through. We appreciate you choosing us and look forward to helping again when you need us.