Ashton Summerville

I purchased a 2026 Hyundai Palisade Caligraphy in late November 2025. My salesman was Ashton Summerville. He was excellent. Very friendly, kind and courteous. He made the process very easy and if I were November 2025. My salesman was Ashton Summerville. He was excellent. Very friendly, kind and courteous. He made the process very easy and if I were to ever decide to purchase from this dealership again I would want to work with him. However, the finance guy, Hunter Sharpe, was horrible. During the sale he seemed okay, but when I went to register the vehicle I discovered he did the simple, basic math wrong and I needed to get it corrected. I called and was transferred to him by the receptionist but he didn’t answer so I left a voicemail saying I needed to speak with him, it was very important. After 2 hours he didn’t call back. I called 2 more times and was transferred to his voicemail again, I did not leave a messge because he obviously doesn’t return calls. I then called again and told the receptionist not to transfer unless she was sure he was in. I started to explain and she just put me on hold. He did end up answering and I told Hunter the problem and he just couldn’t believe it until he brought it up on his computer and saw the problem. He said he would fix it and mail it to me and I asked why he couldn’t just email it. After a couple of volleys back and forth he realized he could and said he would send soon but wanted to talk to some people to find out how it happened. I waited almost 3 hours then began trying to get ahold of him again to no avail. I asked to speak to the general manager but the receptionist said he was in a meeting and she would transfer me to someone else, then hung up on me. I then called Ashton, explained this nonsense and he got it resolved immediately, after Hunter messed up the simple, basic math 2 more times. So again, only Ashton is worth working with at this dealership. The general manager is too busy to be bothered with customers, the finance guy can’t do simple basic math, and the receptionist does not like to be bothered by aggravated customers. If you do business with these people, work with Ashton and verify all the figures done by Hunter to ensure he gets the simple, basic math right. More

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Do not trust Joe Machens Hyundai ! I recently bought 2012 honda accord from there. They said everything was fine while I was having the deal. But within an hour of delivery time, I fou I recently bought 2012 honda accord from there. They said everything was fine while I was having the deal. But within an hour of delivery time, I found the engine light on! Immediately I let them know. It looked like the code was omitted and left it for sale. At first, they said I should inspect it again from Columbia honda on my cost and let them know and they would try to resolve the matter. After inspecting they say I should be liable for fixing this. It's funny and dishonest behavior of the brand like Joe Machens. After this experience, I will never ever have any deal with Joe Machens. More

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