Ashlynn Van Hees

Mall of Georgia Ford responded

Thank you for sharing your wonderful experience! We're thrilled to hear that our team took the time to understand your needs and made you feel valued. Your feedback means everything to us, and we look forward to serving you again.

Mall of Georgia Ford responded

Thank you for your wonderful feedback! We're thrilled that our pickup and delivery service has provided the convenience you need. We understand how valuable this is for our senior customers, and we're pleased we can keep you comfortable at home while taking care of your automotive needs. Thank you for being a valued customer at Mall of Georgia Ford.

Mall of Georgia Ford responded

Thank you for choosing Mall of Georgia Ford! We're thrilled you found the best nationwide pricing on your F-150 and that it came Gold Certified. We appreciate your patience with the shipping coordination and are honored by your trust in us. Knowing you're extremely satisfied and would buy from us again means the world to us!

Mall of Georgia Ford responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

Mall of Georgia Ford responded

Thank you for sharing your wonderful experience with us. We are so pleased to hear that you consistently have excellent visits and that we take excellent care of your truck. It means everything to us that you feel comfortable in our facility and appreciate the quality service we provide. Your trust in us is truly valued, and we look forward to continuing to exceed your expectations.

Mall of Georgia Ford responded

We value your input and understand your frustration. Transparent pricing is important to us, and we understand how this situation would create confusion and concern. We would appreciate the opportunity to discuss this matter further and work toward a resolution. Please contact Chad Jackson at cjackson01@vtaig.com so we can better understand what happened and address your concerns directly.

Mall of Georgia Ford responded

We regret to learn about the challenges you experienced during your vehicle purchase. We understand your frustration. Your feedback is invaluable to us as we work to improve our processes and ensure better communication across all areas of our dealership. We are sorry to hear that you feel this way about your experience. Your concerns are being taken seriously. For further assistance with your specific concerns, please contact Steven Ostrovich, our General Sales Manager, at sostrovich@vtaig.com.

Mall of Georgia Ford responded

We are concerned to hear about your experience and we understand your frustration. Clear and timely updates are essential to providing quality customer care, and we are sorry to hear that you feel we fell short. Your feedback helps us identify areas where we can improve our service processes. We would appreciate the opportunity to discuss this matter further and work toward a resolution. Please contact Chad Jackson at cjackson01@vtaig.com so we can address your concerns directly.

Mall of Georgia Ford responded

We are ecstatic to hear about your positive experience. Your satisfaction with our team's helpfulness and friendly approach means everything to us. We understand how important it is to have your questions answered thoroughly, and we're delighted that our staff was able to provide the support you needed. Thank you for taking the time to share your feedback - it truly helps us continue delivering excellent service to all our customers.