Ashlynn Heufelder
Service Advisor
Mandal Chrysler Dodge Jeep Ram
11289 Mandal Pkwy
D'Iberville, MS 39540
20 Reviews
Write a Review20 Reviews of Ashlynn Heufelder
January 15, 2025
The workers there are amazing. They told me what was happening how long it would take and was quick and efficient. Even washed my car for me. They told me what was happening how long it would take and was quick and efficient. Even washed my car for me. More
Other Employees Tagged: Amanda Schorghofer, Dwayne Wood, Cait Fortsyn, Maddie Gedeon, Mike McMahon, Andrew Barry, Brandon Gary, Heather Harvey, Tony Tisdale
December 19, 2024
Outstanding service department. Service is always consistently excellent. They also try to make a fair deal. Service is always consistently excellent. They also try to make a fair deal. More
Other Employees Tagged: Andrew Barry, Brandon Gary, Heather Harvey, Tony Tisdale
December 17, 2024
Amazing quick service. Easy to schedule. Brandon went above and beyond to get my vehicle in quickly and returned to me quickly! Easy to schedule. Brandon went above and beyond to get my vehicle in quickly and returned to me quickly! More
Other Employees Tagged: Amanda Schorghofer, Dwayne Wood, Andrew Barry, Brandon Gary, Heather Harvey, Josh Beaugez, Sam Collison, Tony Tisdale
December 13, 2024
Have to go back for a return visit because they didn’t have the part that needed to be replaced. Nothing like sitting at a dealership for 1/2 your day. Again have the part that needed to be replaced. Nothing like sitting at a dealership for 1/2 your day. Again More
Other Employees Tagged: Cait Fortsyn, Mike McMahon, Andrew Barry, Brandon Gary, Heather Harvey, Josh Beaugez, Sam Collison, Tony Tisdale, Jillian Banden
December 05, 2024
They were fast ,efficient and professional they answered all my questions and got me back on the road quickly.This dealership is far from my house but I will continue to come here for all my service and any all my questions and got me back on the road quickly.This dealership is far from my house but I will continue to come here for all my service and any new vehicles i. Buy. More
Other Employees Tagged: Tony Tisdale, Norris Chiasson
November 07, 2024
Although I like the having no appointment option, this visit did not meet the expectations of past experiences at the Jeep dealership. This visit truly left me with feelings of substantial disappointment visit did not meet the expectations of past experiences at the Jeep dealership. This visit truly left me with feelings of substantial disappointment after driving for 45 minutes. Upon arrival, I waited about 10 minutes in my vehicle before being approached. While theoretically, this does not seem like a long time, start a timer, and your opinion may change. After 1 hour of waiting for service, I was informed the vehicle had not been moved because they did not have the keys. This was quite frustrating because the check-in person never asked when I arrived. About 45 minutes later I received a notification that the vehicle was ready and final touches were being made. About 15 minutes after that, I checked for an estimated completion time and was informed the oil was not on the premises. I waited another 30 minutes before the job was completed. However, when I left the premises I noticed that the oil sticker had been changed to return for next service 4/2025 or 28,000 miles. Yet, I am already at 29,579 miles. So throw the whole pay attention to detail out the window. Also, as I arrived at work the following day, the add washer fluid light illuminated. I've never taken a vehicle for an oil change and the fluids were not topped off. This entire visit gave me a feeling of nonimportance. Servicing my vehicle was not a priority during this visit. More