Ashley Zuniga | Page 5

Grubbs Infiniti is absolutely impeccable! They handle any situation with great attention and excellent service. They are the absolute best You will love doing business with them. any situation with great attention and excellent service. They are the absolute best You will love doing business with them. More

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Always feel at home and welcome with all the staff, service is always letting me know what’s going on and checking on me, and the rest of staff is so accommodating service is always letting me know what’s going on and checking on me, and the rest of staff is so accommodating More

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We have been a customer for years, and we have always been taken care of. Everyone goes above and beyond to provide us with excellent service, time and time again! been taken care of. Everyone goes above and beyond to provide us with excellent service, time and time again! More

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Grubbs Infiniti is a excellent dealership and my advisor Ashley Zuniga took care of me and my vehicle like we were family. Would recommend this dealership to everyone. Beautiful facility and great people. Ashley Zuniga took care of me and my vehicle like we were family. Would recommend this dealership to everyone. Beautiful facility and great people. More

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Grubbs Infiniti is phenomenal and Ashley Zuniga is a excellent service advisor and always on top of her job taken great care of her customers. The mechanics are fast and accurate and the cashier is wond excellent service advisor and always on top of her job taken great care of her customers. The mechanics are fast and accurate and the cashier is wonderful. Would recommend this dealership to all Infiniti owners. More

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This dealership is excellent. They came to pick up my vehicle and kept me updated. My vehicle was spotless when they brought it back. Excellent. vehicle and kept me updated. My vehicle was spotless when they brought it back. Excellent. More

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Just want to give a shout out to Ashley zuniga and the Grubbs team. I know this was a challenging week for the staff as well as for the state of Texas. I made the schedule for my appointment on a Tuesday Grubbs team. I know this was a challenging week for the staff as well as for the state of Texas. I made the schedule for my appointment on a Tuesday and Ashley was so on top of things that she called me before I made my way in to the appointment to let me know that there were no long cars available. I was working morning so I could not be without a vehicle and did not have time to wait. She was able to reschedule me on my day off two days later. she sent me a text message probably about four hours later with updates at what needed to be done. To my surprise it was more than I had anticipated. I needed tires and brakes, system flushes, maintenance checks, alignment and balance, and both mud guards needed to be replaced as they could not be remounted. The bill took me by surprise, so I had to make some moves and told her that it would be necessary for an additional day for me to acquire the funds. She was very patient and work with me. We could not see the upcoming week being as impactful as it was. I'm sure they would have finished the job within 48 to 72 hours but with the storm causing rolling blackouts, pipes bursting and overall making travel very challenging they finished the job in a reasonable amount of time. The loan car they provided me, turned out to be an all-wheel drive, which was perfect for the inclement weather that was coming that we could not foresee. I feel truly blessed to have met Ashley, she took care of me and kept me abreast throughout the entire process. She even made recommendations for me for future visits and told me to reach out to her if there were any problems or concerns. #5stars More

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Ashley was very helpful and responsive. She kept me up to date and kept my up to date with the status of my car repairs. to date and kept my up to date with the status of my car repairs. More

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Ashley did a great job getting the service issue assessed with our vehicle and the explaining what was going to be done and why. The whole process was smooth from beginning to end. with our vehicle and the explaining what was going to be done and why. The whole process was smooth from beginning to end. More

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Advisor Ashley Zuniga and Service Manager Cori is not honest people. A liar. My car is not fixed. Again I paid for my car that’s not fixed. And they wanted to charge me again for diagnostic. Brought my c honest people. A liar. My car is not fixed. Again I paid for my car that’s not fixed. And they wanted to charge me again for diagnostic. Brought my car In for a noise when I turn on the ac/ heater system. They repaired a cooking fan. I sent them a video. They told me they didn’t get anything. I wish I can give a zero star More

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