Ashley Schuld
Ashley Schuld at Castle Chevrolet GMC McHenry

Ashley Schuld

Service Advisor

Castle Chevrolet GMC McHenry

1107 South Illinois 31
McHenry, IL 60050

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4.8
6 Reviews
4.8

6 Reviews

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6 Reviews of Ashley Schuld

February 27, 2026

Dealership Rating
Employee Rating

We are usually happy with them but not this time. We got our rear brakes done about 3 weeks ago and our brakes started making squeaking/grinding noise. We brought it back but of course they hear no More

by Pktoeshoe
Recommend Dealer
No
Mar 04, 2026

Castle Chevrolet GMC McHenry responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (815) 385-2100 to discuss your concerns, as your satisfaction is of utmost importance to us.

February 27, 2026

Dealership Rating
Employee Rating

Awesome service! My oil leak has been repaired and my car is running great now. More

by deditzjackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2026

Castle Chevrolet GMC McHenry responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2026

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Employee Rating

I have been taking my vehicle for three years at Castle Mchenry service, Ashley has been very helpful in assisting and making sure my vehicle is up to date and running like new since the first interaction More

by Charlie V.
Recommend Dealer
Yes

Other Employees Tagged: Dino Kokotas

September 10, 2025

Dealership Rating
Employee Rating

over all the oil change and tire rotation went well but when I picked up my car I found the old oil change sticker still on front left front of windshield and the new sticker laying on my dash. My drivers More

by hyatt41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Collins

Sep 12, 2025

Castle Chevrolet GMC McHenry responded

Thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (815) 385-2100 so we can work towards a resolution.

September 01, 2025

Dealership Rating
Employee Rating

Great great great great place to purchase a new car. Fantastic place to service my car. More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 07, 2025

Castle Chevrolet GMC McHenry responded

Bob, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

June 16, 2025

Dealership Rating
Employee Rating

Went in for recall fix They had easy online appointment which was easy Got my truck in next business day Received shuttle service which was a great help Got my truck back I an hour And they washed More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Castle Chevrolet GMC McHenry responded

Mary, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you have a great day!

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